Troy
USMy kids run wild with this scooter and… My kids run wild with this scooter and consequently we’ve replaced tubes, tires, wheels, throttle kit, charges —you name it— and every time I need a replacement part the staff has been quick to return emails and provided do-it-yourself videos to to help me switch out the part. Our X7 Pro gets a lot of wear and tear and the team at Turboant is always there to keep it running.
Melissa
USI use the scooter as my commute scooter… I use the scooter as my commute scooter 1.6 miles to work everyday and everything has been very smooth, except ran into electrical issue but they sent me new display and brake handle, which was very nice of them and good instructions and I fixed everything!
Khi .
USIf you want a scooter that last long… If you want a scooter that last long without and random defaults happening don’t get this scooter. This scooter will have problems with the inner tube frequently without the outside tire have any problems. Also any bumps may miss up the folding feature( minds stop folding) and also if you buy anything on accident? They charge 8% even if it don’t ship.
Jerry Morrison
USX7 pro scooter. Although the scooter didn’t work for my situation, customer service (Frankie) was very helpful and allowed me to return it. Unfortunately my commute to work starts out with a very long hill and the scooter struggled to gain much speed. I imagine if I had a level area to gain speed before hitting the hill it would have done much better. I will be looking for a dual motor scooter to conquer that hill. I would buy from them again. They do care about customer satisfaction.
Mike
USArya Arya, was super helpful. I had placed an online purchase but chose an incompatible part for my scooter. Arya caught the error and allowed me to cancel the original order and re-place an order for the correct part. She helped me through the process and made sure everything was right. She was even able to waive the 8% cancellation fee because it was a mistaken order, and not an actual cancellation.