Jocelyn Madden
IDPOOR QUALITY DONT BUY HERE I received a winter jacket on December 7. I did not use the jacket until December 16. The wrist strap of the jacket was completely torn. Clearly made very poorly so I requested a refund. They told me that I should have requested the refund right on delivery, as they “thoroughly check products, and the coat must have been worn”. Even if I wore the coat if the sleeve is ripping off 11 days after I receive it- the product is bad quality. They told me they cannot offer a refund, when their policy clearly states to contact within 14 days of delivery, which I did. They suggested I go to a tailor for a coat that is brand new LOL. I'm never usually fussed about things like this but the customer service blows, don't buy here.
Ken S
GBRepeat Customer still loving the… Repeat Customer still loving the products! I have made about 4 or 5 orders now from Snowverb since 2020. Their products are great quality and I just ordered my 2nd warmer jacket for the slopes. I also purchased a fleece sweater, and baselayer. Material is super comfortable and I have yet to be cold skiing! Customer service team is fantastic. Delivery time reasonable. Thanks for making great products.
Joanne Sheran-Nieves
GBI bought Bib ski pants for my daughter… I bought Bib ski pants for my daughter for Christmas. They were too big. I tried emailing the company several times to exchange. I received not a single response. Would not recommend dealing with this company!!!👎🏼
Alicia C
GBReceived a 2 piece suit set for… Received a 2 piece suit set for Christmas, it was damaged on the inside seam upon arrival (poor quality sewing) and they wouldn’t allow me to return or exchange for a different one. They said it had “been inspected before it left the warehouse so it couldn’t have been torn.” They offered $69 back which was basically useless since the suit ended up being nearly $300. Terrible return policies.
Chen
GBI bought a snow skiing jumpsuit last… I bought a snow skiing jumpsuit last December and I got a lot of praises from my neighbors. I like to wear it taking my dogs outside in the evenings and even in the raining days. So convenient and high quality! Highly recommended!