Jillian Williams’ Prompt & Excellent Company Representation ~~ BOSU Service Management I acknowledge excellence when it is worthy of the performance, as it is in Jillian Williams' service and representation of her company. I was uncertain if my situation would be honored due to the particular circumstances; however, my needs were met, to my surprise. It is an honor to express my gratitude and appreciation that a company not only stands behind its product but respects its customers. What a rare and assuring experience, with no hassles and fast resolution acting on my behalf. The results of this extraordinary encounter will bring countless joy each time I work out with my BOSU balance ball! Thank you, Jillian, for a job well done and a lasting memory!

Great product and company Great customer service within the ordering process. Having used a BOSU for years at the gym it is great to own one when I want a complete workout without having to go to the gym.

reached out to customer service: NO Response I was receiving a lot of email messages from "Joey-at BOSU' with pointers. The emails also stated if I had any questions to reach out. I did, I asked how locate and download the wall chart for my half dome. Silence...No response and no more communication from BOSU (sent July 28)

Still Waiting! Did not receive entire purchase. Received flat, no pump, no documentation. Opened box. I reach out multiple times. They say they’ll send remaining parts and documentation. Still waiting after two weeks. BOSU: when a customer has been complaining about not receiving entire product purchased, just overnight the stuff!!! Because I will now be returning everything. Subpar service at best!

BOSU BOSU has absolutely the best customer service. They give you all of the workouts needed for your Bosu ball and also a free manual to learn how to use it. I recieved the Next Generation Bosu Ball and it is absolutely amazing 👏 🙌 😍