Terrible Customer Service It took over a month to receive my Fit Track. My credit card was charged for the 3 month advanced health program subscription before I even received my fit track and I was supposed to get a 30 day Free Trial of the Advanced Health Program. I have sent numerous emails requesting to return to my fit track since it took to long to receive, I followed the directions on website of how to begin the return process and I am still waiting on Fit track to respond on next step to return product and have yet to get a response from Fit Track. I did finally get a credit for the Advanced Health Program they charged my credit card

I'm not one to write reviews... I'm not one to write reviews.... But I'm also not one that gets scammed and brushes it off!! I ordered the scale months ago and They immediately took the money out that day. After battling them for two months, I finally filed a dispute with PayPal. Then magically they created a shipping label which according to the man that got back to me prevented them from being able to refund me!! I had to threaten a class action lawsuit, and eventually the scale made its way to me.... However, I have a very high-end doctors scale that is calibrated perfectly and the fit track scale is off by 3 lbs. I also feel that the readings I'm getting are completely bogus! From everyone else's reviews it sounds like if I try to send it back I'm just never going to get my money back so I might as well just burn it.

Extremely inconsistent Extremely inconsistent. The app rarely pairs with the scale. The original app was by far better. The scale is essentially worthless other than to show my weight.

Ordered never received Ordered never received - no way to cancel. No customer service. Had to cancel payment and dispute credit card charge.

It’s only been 2 weeks and batteries… It’s only been 2 weeks and batteries need replaced already! Apparently needed to use lithium batteries! Saw initially this was a problem, still undecided if I would recommend it.