Jennifer Wolny
GBDO NOT WASTE YOUR MONEY I waited two months to get this scale. In the two weeks I've had the scale it has been able to make a reading 4 times. I've upgraded my phone, I've changed the batteries in the scale, and yet the app continually crashes, the app and scale can never connect without repeated stop/starts or installs/uninstalls, and my complaints and requests to return this lousy product have gone unanswered by FitTrack's customer service team.
Karin Dillahey
GBSave yourself the trouble! Still no scale I came here to write about my horrible experience and see that literally everyone wrote exactly what I was going to say. It’s been over a month and still no scale, tried to cancel multiple times. Customer service LIES repeatedly and is most unhelpful. I’m going to dispute the charge with my credit card company. Save yourself!
Terri Drenzek Boyer
GBOrdered never received Ordered never received - no way to cancel. No customer service. Had to cancel payment and dispute credit card charge.
Regina Witherspoon
GBTotal scam Total scam I ordered my scale 11/30 , took my money never received it.Multiple emails on their support site with a handful of tracking information.Last being Jan 2 in California.The address is in Delaware
Consumer
GBArrived a month late Arrived a month late, could not get the scale to connect to the app. Then stopped working altogether, screen went dead. Have sent countless emails to get support and no answers. I will now call American Express and dispute the charge.