Good info I really like the information given by this scale but had I not had a friend familiar I would have been lost as to how to operate. Scale came with no instructions on app downloads and took Forever to arrive. They did offer lifetime warranty due to delay and upon reaching out was given status of delay. Three stars due to above mentioned issues.

Finally got my scale which seems to… Finally got my scale which seems to work but it took 3 months to receive it. I contacted care 4 times, asked for an update or refund they’ve just kept telling me it was being processed but never would respond to my request about canceling order. Super frustrating to say the least.

Ordered never received Ordered never received - no way to cancel. No customer service. Had to cancel payment and dispute credit card charge.

Extremely inconsistent Extremely inconsistent. The app rarely pairs with the scale. The original app was by far better. The scale is essentially worthless other than to show my weight.

Terrible Customer Service It took over a month to receive my Fit Track. My credit card was charged for the 3 month advanced health program subscription before I even received my fit track and I was supposed to get a 30 day Free Trial of the Advanced Health Program. I have sent numerous emails requesting to return to my fit track since it took to long to receive, I followed the directions on website of how to begin the return process and I am still waiting on Fit track to respond on next step to return product and have yet to get a response from Fit Track. I did finally get a credit for the Advanced Health Program they charged my credit card