Arrived a month late Arrived a month late, could not get the scale to connect to the app. Then stopped working altogether, screen went dead. Have sent countless emails to get support and no answers. I will now call American Express and dispute the charge.

Total scam Total scam I ordered my scale 11/30 , took my money never received it.Multiple emails on their support site with a handful of tracking information.Last being Jan 2 in California.The address is in Delaware

Terrible Customer Service It took over a month to receive my Fit Track. My credit card was charged for the 3 month advanced health program subscription before I even received my fit track and I was supposed to get a 30 day Free Trial of the Advanced Health Program. I have sent numerous emails requesting to return to my fit track since it took to long to receive, I followed the directions on website of how to begin the return process and I am still waiting on Fit track to respond on next step to return product and have yet to get a response from Fit Track. I did finally get a credit for the Advanced Health Program they charged my credit card

Too Long Of A Wait I was very excited when I ordered this FitTrack scale. I have watched Jenn Sherman/Peloton promote it on Instagram. I placed my order in December 16, 2023. I just received the scale January 28, 2024. After contacting FitTrack several times I was told it had shipped each time. So, if you want to wait six weeks for a FitTrack scale place an order if not I would not do business with this company again.

Fittrack Review Finally received scale, after a month of waiting. The app constantly crashes. I've uninstalled the app and re-installed and still continue to have issues. The accuracy of the scale seems to check out, but the app needs a lot of work. Without the app, the scale is useless.