Karin Dillahey
GBSave yourself the trouble! Still no scale I came here to write about my horrible experience and see that literally everyone wrote exactly what I was going to say. It’s been over a month and still no scale, tried to cancel multiple times. Customer service LIES repeatedly and is most unhelpful. I’m going to dispute the charge with my credit card company. Save yourself!
Darlene Elser Warm
GBExtremely inconsistent Extremely inconsistent. The app rarely pairs with the scale. The original app was by far better. The scale is essentially worthless other than to show my weight.
lori caillouet
GBTerrible Customer Service It took over a month to receive my Fit Track. My credit card was charged for the 3 month advanced health program subscription before I even received my fit track and I was supposed to get a 30 day Free Trial of the Advanced Health Program. I have sent numerous emails requesting to return to my fit track since it took to long to receive, I followed the directions on website of how to begin the return process and I am still waiting on Fit track to respond on next step to return product and have yet to get a response from Fit Track. I did finally get a credit for the Advanced Health Program they charged my credit card
Terri Drenzek Boyer
GBOrdered never received Ordered never received - no way to cancel. No customer service. Had to cancel payment and dispute credit card charge.
Ashleigh Paterson
GBIf I could give zero stars I would! If I could give zero stars I would! This company is nothing short of a scam! They will deliver when they feel like, usually takes about 1 month! Then they dont send you a packing slip with any returns info so therefore you are unable to return and get a refund. When you email/online chat, no one will get back to you!