Jason was absolutely fantastic! Jason was absolutely fantastic! I was going to buy this equipment from another website, but I was left on hold in the chat box in definitely. Jason not only match their price but beat it! He answered all of my questions immediately and the ordering process was very simple, quick and easy.

Customer service is excellent Customer service is excellent. Very responsive and happy to help with all of my questions.

I am a repeat customer - Excellent service I am a repeat customer. Jason Mercado is brilliant, as usual. I purchased the Precor AMT and a rower last year through Top Fitness. Jason was very knowledgeable in assisting me during this purchase. Today, I purchased the Assault runner. I worked with Jason to ensure a seamless transaction. Outstanding and professional service as usual.

Jason was very helpful Jason was very helpful. I talked with him several times. He was very knowledgeable and helpful. I had some time to decide on what I needed and so as questions came up I asked and he was very prompt with a response. I felt very confident that he was providing me with great information and wonderful customer service. I went to several stores in town (big box and privately owned) and they did not provide the knowledge, patience, or customer service that I got with Jason. Other online stores were not very helpful and treated customers like an assembly line with the responses to questions etc. Jason is the reason I selected your company and the product because I felt confident that I had someone I could reach out to and rely on.

Excellent Service So Far I was doing research on treadmills and had settled on a particular model. I had a few questions and the chat notification popped up. Jason Mercado was on the other end and was incredibly helpful in answering all my questions on specs, warranty and anything else I needed. He gave me his email and was very responsive and patient in the coming weeks. He was also able to help me find a better fitness solution at a comparable price. I hope shipment, delivery and installation go as smoothly as the buying process.