Expensive Brand - Poor Quality Purchased the product in Dec 2023. 4 months later the "insulating hood" (this is a flimsy bit of elastic plastic, miss sold as an innovative design, which on the website looks solid but is anything but) has ripped due to the poor design (other brands provide an inflatable ring in-between the water and hood so if it rains the weight doesnt pull on the hood) Due to the flimsy material used the hood has ripped in multiple places. Further to this the weight of water pulls down the inflatable external ring, due to this design flaw the poor quality plastic used on the external inflatable ring easily gets holes (hence they provide multiple patches, which don't work). If the hole is in the join then you cannot patch it. In summary, an expensive item left down buy poor quality design and parts. Would not recommend NordicWay.

I had a question about my order I had a question about my order, and your customer support team was amazing. Thank you very much. They provided me with the information I needed quickly and professionally.

Never received my product. Placed an order, waited almost 3 weeks with no response. I decided to email them to ask what's going on and they cancelled my order and issued a refund. Very bad business who clearly are drop shipping and don't actually hold any stock. Unreliable. Do not trust these people with your money. I thought I'd just lost $150 until they refunded me

Taking an ice bath is no small feat Taking an ice bath is no small feat. It's a psychological and physical challenge that leaves you with a deep sense of accomplishment. It's a great way to develop mental resilience.

I'm impressed with this device I'm impressed with this device. The bathtub is super, very sturdy and reliable. A huge thanks to NordicWay for the timely delivery.