I had a question about my order I had a question about my order, and your customer support team was amazing. Thank you very much. They provided me with the information I needed quickly and professionally.

Expensive Brand - Poor Quality Purchased the product in Dec 2023. 4 months later the "insulating hood" (this is a flimsy bit of elastic plastic, miss sold as an innovative design, which on the website looks solid but is anything but) has ripped due to the poor design (other brands provide an inflatable ring in-between the water and hood so if it rains the weight doesnt pull on the hood) Due to the flimsy material used the hood has ripped in multiple places. Further to this the weight of water pulls down the inflatable external ring, due to this design flaw the poor quality plastic used on the external inflatable ring easily gets holes (hence they provide multiple patches, which don't work). If the hole is in the join then you cannot patch it. In summary, an expensive item left down buy poor quality design and parts. Would not recommend NordicWay.

Excellent product Excellent product, very sturdy. The only thing I don't like is the cover, as it's solid, and when it's windy and rainy, the cover occasionally comes off, but I'll figure something out. It's a great bath, much better than alternatives on the market. My husband is very satisfied and uses it every day. Easy to assemble, the drain works well, and it serves its purpose excellently. Easy to clean and easy to drain and refill. Exactly what he wanted for Christmas.

I'm impressed with this device I'm impressed with this device. The bathtub is super, very sturdy and reliable. A huge thanks to NordicWay for the timely delivery.

Ordered the NordicWay ice bath and… Ordered the NordicWay ice bath and started taking cold water treatments every morning before work, and it has really improved my mood. The bath itself is very well-made, easy to install, and looks stylish in the garden.