M Hallows
GBNo way to contact anyone for support I purchase a book a couple of years ago. Fine. I just got a notice that my password was compromised on their site. Now here is where the fun begins. I had to go digging through the FAQ to find one contact for support. The links are broken for this contact on multiple areas of their site. Their landing page links are also broken. It looks like the business hasn't update any of their social in quite a while. How do I know? Oh, yeah I had to go poking around their social media to try and contact someone. I've tweeted at them, found a bizarre email connected to their facebook and reached out. I messaged them on Instagram. I would like my account closed. Who knows if I'll get to talk to a real person. Not at all worth it.
Sultana
NZWould be nice to finally get my order! I ordered a month ago and have received no response to numerous emails and facebook messages. My order has certainly not shipped and the fact that they can't be bothered to even respond to customer queries is very worrisome. Especially considering my credit card was charged when the order was placed.
Cece
GBOverpriced but probably worth it It does feel a bit overpriced as you’re basically paying top dollar for simply a book. The workouts are VERY challenging, even the pre-training. However, it does get results. You’ll just be dying at the end of each workout!
Giada Ercoli
ITI just ordered the fitness guide and it… I just ordered the fitness guide and it looks like : I cannot login ( only existing user can do it , thanks but how can I create a new one) I cannot contact the support: chat with us doesn’t work ( looks like it addresses the link to a spam website) Customer support by email: they never replied me Track my order : doesn’t work Please can someone help me? Thanks a lot
susan jania
GBI ordered at end of last year some… I ordered at end of last year some replacement bands and to this date March 22, 2021 I have still not received my order and I was charged. Multiple communications with someone named Erin G. Who keeps promising me it is ready to ship and will let me know tracking info when it does. Asked for full refund and forget order and was offered free extra set of bands..what I want is a refund and you can keep your product and your crappy customer service. Cannot use COVID 19 as an excuse definitely not now. I ordered original equipment mid pandemic last year and got it quickly now you cannot even get bands to me.