Bought this watch not realising needed… Bought this watch not realising needed special charger. Ordered charger and 3 weeks later received an mini electric toothbrush. Tried to resolve this but no answers, NOT IMPRESSED. Will not be buying from here again

Watch would not connect to the Fitpro… Watch would not connect to the Fitpro App on Latest Samsung or Huawei phones found on old phone which did connect but the App threw up adverts every time it changed screen. Not so smart watch.

Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com

Not Suitable for Samsung Phones Received my order however unable to connect.Used the tutorial kept on saying disconnected.Then come to find out does not connect to Samsung phones.Does not state that anywhere in ad so wasted my money.Requested a refund but appear to be making excuses.So if you have a Samsung phone not compatible.

I’m very impressed with this company, amazing service 👍 The service at the smart Band watches from Andreah was incredible. She helped me from beginning to end. I was having a problem placing my order, she helped me with my order. Received my watches but wanted to order 2 more. Placed my order but had a problem with Canadian funds, so they reimbursed my money. Then to top it all off I received an email from Andreah regarding this matter, she offered to send me the watches at no cost. Such an amazing company. To offer to help out their clients with no questions asked. I’m very impressed with the smart band watches company 👍