I selected 1 star because I didn't have… I selected 1 star because I didn't have an option in opting out, but I do not give this company any stars. I ordered a watch at the beginning of Aug, still haven't received it. My advice...DO NOT ORDER FROM THIS COMPANY. I have tried numerous times to reach out to them and somehow they are not "reachable".

Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com

It does count steps well It does count steps well, but that is about it. The battery capacity is very weak and I have to charge it every night. Biggest drawback is that it does not measure heart rate, blood pressure or oxygen correctly. Heart rate and blood pressure are always too low and oxygen level is always too high. I have precision instruments to compare the watch with. I also found I had to resync the watch every time I charged it with the ProFit application. And the print on the watch is too small to read any of the messages receive. After two weeks, I have put the watch in my drawer, it just was not worth the bother.

Could not sync with my android … Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.

I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.