Customer Service (Andreah) is incredible! I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.

Nothing was ever said about the app… Nothing was ever said about the app that allows this watch to work, the app doesn't work properly judging by all the negative feedback it has received. What good is a watch that requires an app to be able to get all of the functions to work when the app doesn't work! Might be a good idea to get the app working properly before anymore watches are sold!! I intend to post this same review on the Facebook page where they're being sold to warn people about this before they waste $15.00 of their hard earned money on a useless piece of crap!

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.

I ordered the watch and when I got it I ordered the watch and when I got it. It recorded the first night of sleep and then quit after that and now the step counter isnt working and it is constantly coming off of my wrist i have connected it to my phone several times and reinstalled the app and still no sleep data and no steps now

I am not impressed with this watch I am not impressed with this watch. Yes I know I only paid for shipping, but it is less than I expected. The settings in the app are so limited. The app has a lot to be redone. It is more complicated to see the recorded data. I wanted a tracker for steps, sleep, calories burned, heart rate, water intake. The battery has only last just over 1 day before shutting off without warning I don't care about the running or situps. I will be using my Fitbit again