I ordered the watch and when I got it I ordered the watch and when I got it. It recorded the first night of sleep and then quit after that and now the step counter isnt working and it is constantly coming off of my wrist i have connected it to my phone several times and reinstalled the app and still no sleep data and no steps now

I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

Bought this watch not realising needed… Bought this watch not realising needed special charger. Ordered charger and 3 weeks later received an mini electric toothbrush. Tried to resolve this but no answers, NOT IMPRESSED. Will not be buying from here again

A friended at my church introduce me to… Befriended my church introduce me to this watch. I had Kobe born of the issues I had was a low O2. I ordered two watches with two day shipping. The Watchers took two and a half months to arrive. I emailed many times asking for a refund for for the extended shipping fee to be returned I don't know what answer saying there had been some type of storm or something they were sorry they were late. Never was my concern which is the extra money I paid addressed. I'm also a former eBay seller, have connections with wholesale, the watches are worth 2 bucks if you buy them in bulk. I knew that when I ordered it thought I was getting you something I could use as a medical tool in a timely manner, all of my reasons for getting it were contradicted by their actions. For $65 when can get a branded sports band with all the same features and extremely more durable!!!

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.