Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com

It does count steps well It does count steps well, but that is about it. The battery capacity is very weak and I have to charge it every night. Biggest drawback is that it does not measure heart rate, blood pressure or oxygen correctly. Heart rate and blood pressure are always too low and oxygen level is always too high. I have precision instruments to compare the watch with. I also found I had to resync the watch every time I charged it with the ProFit application. And the print on the watch is too small to read any of the messages receive. After two weeks, I have put the watch in my drawer, it just was not worth the bother.

At first I thought the watch wouldn't… At first I thought the watch wouldn't charge but, I wasn't doing it right. After plugging it in differently, which didn't seem right, it started charging. When I sent an email asking questions I received a promt response.

Never came with charger I was upset… Never came with charger I was upset about that should of told me or I would of save more money to get a Samsung one or Apple that comes with charger now they spec me to pay more for a charger

Amazing Fitpro smart watch! Thank you! Delivery took a little over 2 weeks, a bit slow. I was skeptical at first because of the low price, but I am amazed with this smart watch. Everything works very well. Nicely interfaces with my iPhone. I’ve only used it a few days, but I am continually discovering new features that this watch offers! This is my first smart watch, but I’m hooked-I will never go back to a traditional watch! Thank you for a wonderful product!