Leslie L Leben
GBHere's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com
Mr Stewart Clarke
GBWatch would not connect to the Fitpro… Watch would not connect to the Fitpro App on Latest Samsung or Huawei phones found on old phone which did connect but the App threw up adverts every time it changed screen. Not so smart watch.
Gina Groeschel
GBCustomer Service (Andreah) is incredible! I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.
Darlene Greene
GBCould not sync with my android … Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.
Dave Stevens
GBBought this watch not realising needed… Bought this watch not realising needed special charger. Ordered charger and 3 weeks later received an mini electric toothbrush. Tried to resolve this but no answers, NOT IMPRESSED. Will not be buying from here again