At first I thought the watch wouldn't… At first I thought the watch wouldn't charge but, I wasn't doing it right. After plugging it in differently, which didn't seem right, it started charging. When I sent an email asking questions I received a promt response.

A simple and straight forward process A simple and straight forward process. 2x free watches ordered, and arrived within around 14 days. Simple to set up once I plugged the watch into my USB charger the correct way round! An easy device to navigate, simple readings, more or less accurate indicators of health levels.

I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

I am not impressed with this watch I am not impressed with this watch. Yes I know I only paid for shipping, but it is less than I expected. The settings in the app are so limited. The app has a lot to be redone. It is more complicated to see the recorded data. I wanted a tracker for steps, sleep, calories burned, heart rate, water intake. The battery has only last just over 1 day before shutting off without warning I don't care about the running or situps. I will be using my Fitbit again

Bought this watch not realising needed… Bought this watch not realising needed special charger. Ordered charger and 3 weeks later received an mini electric toothbrush. Tried to resolve this but no answers, NOT IMPRESSED. Will not be buying from here again