Amazing Fitpro smart watch! Thank you! Delivery took a little over 2 weeks, a bit slow. I was skeptical at first because of the low price, but I am amazed with this smart watch. Everything works very well. Nicely interfaces with my iPhone. I’ve only used it a few days, but I am continually discovering new features that this watch offers! This is my first smart watch, but I’m hooked-I will never go back to a traditional watch! Thank you for a wonderful product!

I selected 1 star because I didn't have… I selected 1 star because I didn't have an option in opting out, but I do not give this company any stars. I ordered a watch at the beginning of Aug, still haven't received it. My advice...DO NOT ORDER FROM THIS COMPANY. I have tried numerous times to reach out to them and somehow they are not "reachable".

At first I thought the watch wouldn't… At first I thought the watch wouldn't charge but, I wasn't doing it right. After plugging it in differently, which didn't seem right, it started charging. When I sent an email asking questions I received a promt response.

Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com

Customer Service (Andreah) is incredible! I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.