Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com

I selected 1 star because I didn't have… I selected 1 star because I didn't have an option in opting out, but I do not give this company any stars. I ordered a watch at the beginning of Aug, still haven't received it. My advice...DO NOT ORDER FROM THIS COMPANY. I have tried numerous times to reach out to them and somehow they are not "reachable".

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.

I am not impressed with this watch I am not impressed with this watch. Yes I know I only paid for shipping, but it is less than I expected. The settings in the app are so limited. The app has a lot to be redone. It is more complicated to see the recorded data. I wanted a tracker for steps, sleep, calories burned, heart rate, water intake. The battery has only last just over 1 day before shutting off without warning I don't care about the running or situps. I will be using my Fitbit again

Nothing was ever said about the app… Nothing was ever said about the app that allows this watch to work, the app doesn't work properly judging by all the negative feedback it has received. What good is a watch that requires an app to be able to get all of the functions to work when the app doesn't work! Might be a good idea to get the app working properly before anymore watches are sold!! I intend to post this same review on the Facebook page where they're being sold to warn people about this before they waste $15.00 of their hard earned money on a useless piece of crap!