I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

It does count steps well It does count steps well, but that is about it. The battery capacity is very weak and I have to charge it every night. Biggest drawback is that it does not measure heart rate, blood pressure or oxygen correctly. Heart rate and blood pressure are always too low and oxygen level is always too high. I have precision instruments to compare the watch with. I also found I had to resync the watch every time I charged it with the ProFit application. And the print on the watch is too small to read any of the messages receive. After two weeks, I have put the watch in my drawer, it just was not worth the bother.

Could not sync with my android … Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.

I’m very impressed with this company, amazing service 👍 The service at the smart Band watches from Andreah was incredible. She helped me from beginning to end. I was having a problem placing my order, she helped me with my order. Received my watches but wanted to order 2 more. Placed my order but had a problem with Canadian funds, so they reimbursed my money. Then to top it all off I received an email from Andreah regarding this matter, she offered to send me the watches at no cost. Such an amazing company. To offer to help out their clients with no questions asked. I’m very impressed with the smart band watches company 👍

I selected 1 star because I didn't have… I selected 1 star because I didn't have an option in opting out, but I do not give this company any stars. I ordered a watch at the beginning of Aug, still haven't received it. My advice...DO NOT ORDER FROM THIS COMPANY. I have tried numerous times to reach out to them and somehow they are not "reachable".