I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

Customer Service (Andreah) is incredible! I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.

A simple and straight forward process A simple and straight forward process. 2x free watches ordered, and arrived within around 14 days. Simple to set up once I plugged the watch into my USB charger the correct way round! An easy device to navigate, simple readings, more or less accurate indicators of health levels.

I ordered the watch and when I got it I ordered the watch and when I got it. It recorded the first night of sleep and then quit after that and now the step counter isnt working and it is constantly coming off of my wrist i have connected it to my phone several times and reinstalled the app and still no sleep data and no steps now

Never came with charger I was upset… Never came with charger I was upset about that should of told me or I would of save more money to get a Samsung one or Apple that comes with charger now they spec me to pay more for a charger