Nothing was ever said about the app… Nothing was ever said about the app that allows this watch to work, the app doesn't work properly judging by all the negative feedback it has received. What good is a watch that requires an app to be able to get all of the functions to work when the app doesn't work! Might be a good idea to get the app working properly before anymore watches are sold!! I intend to post this same review on the Facebook page where they're being sold to warn people about this before they waste $15.00 of their hard earned money on a useless piece of crap!

A simple and straight forward process A simple and straight forward process. 2x free watches ordered, and arrived within around 14 days. Simple to set up once I plugged the watch into my USB charger the correct way round! An easy device to navigate, simple readings, more or less accurate indicators of health levels.

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.

I ordered the watch and when I got it I ordered the watch and when I got it. It recorded the first night of sleep and then quit after that and now the step counter isnt working and it is constantly coming off of my wrist i have connected it to my phone several times and reinstalled the app and still no sleep data and no steps now

Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com