I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

Nothing was ever said about the app… Nothing was ever said about the app that allows this watch to work, the app doesn't work properly judging by all the negative feedback it has received. What good is a watch that requires an app to be able to get all of the functions to work when the app doesn't work! Might be a good idea to get the app working properly before anymore watches are sold!! I intend to post this same review on the Facebook page where they're being sold to warn people about this before they waste $15.00 of their hard earned money on a useless piece of crap!

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.

Bought this watch not realising needed… Bought this watch not realising needed special charger. Ordered charger and 3 weeks later received an mini electric toothbrush. Tried to resolve this but no answers, NOT IMPRESSED. Will not be buying from here again

Amazing Fitpro smart watch! Thank you! Delivery took a little over 2 weeks, a bit slow. I was skeptical at first because of the low price, but I am amazed with this smart watch. Everything works very well. Nicely interfaces with my iPhone. I’ve only used it a few days, but I am continually discovering new features that this watch offers! This is my first smart watch, but I’m hooked-I will never go back to a traditional watch! Thank you for a wonderful product!