I am giving 5 stars for the customer service rep I am giving 5 stars for the customer service I recieved. The watches would get 4 . They are very difficult to figure out (took me 4 days to get them connected to my phone and the app). I ordered 4 watches and 1 won't hold more than 2 bars worth of charge. After contacting customer service they are replacing the watch that won't hold a charge and I was finally able to get them to connect to the app. The customer service rep was very quick to respond and helpful with her responses.

Watch would not connect to the Fitpro… Watch would not connect to the Fitpro App on Latest Samsung or Huawei phones found on old phone which did connect but the App threw up adverts every time it changed screen. Not so smart watch.

Customer Service (Andreah) is incredible! I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.

Could not sync with my android … Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.

Not Suitable for Samsung Phones Received my order however unable to connect.Used the tutorial kept on saying disconnected.Then come to find out does not connect to Samsung phones.Does not state that anywhere in ad so wasted my money.Requested a refund but appear to be making excuses.So if you have a Samsung phone not compatible.