A simple and straight forward process A simple and straight forward process. 2x free watches ordered, and arrived within around 14 days. Simple to set up once I plugged the watch into my USB charger the correct way round! An easy device to navigate, simple readings, more or less accurate indicators of health levels.

Very satisfied My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.

At first I thought the watch wouldn't… At first I thought the watch wouldn't charge but, I wasn't doing it right. After plugging it in differently, which didn't seem right, it started charging. When I sent an email asking questions I received a promt response.

Could not sync with my android … Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.

Here's the lowdown Purchased January 10, 2021. Received in a few weeks from a fulfillment center. No information about company's physical address. My actual recent experience has been very disappointing : 1) The watch and 2 watchband pieces constantly disconnected 2) The watchband is way too big for me when I could occasionally get it together without falling apart. Even using the last hole in the strap, the watch hung too loose on my wrist to function. I tried sliding the watch up my arm when it was holding together, and one piece of the band or the other disconnected. 3) The information / operating sheet was on a tiny piece of paper with EXTREMELY SMALL print that I, with 20/20 vision, had trouble reading even with a very strong magnifying glass. 4) Because of the preceding problems, I was unable to get any meaningful data from this watch with alleged health data. I would very much like to return this item, but am having difficulty getting a response from freesmartband.com