Zachary Sisson
USWorst customer service experience ever. Worst customer service experience ever. Ordered 2x45lb 2x25lb 2x10lb rubber weights. I received both 45s but only 1x25lb and 1x10lb… no biggie. I enquire about when the next 2 will ship out, and I get radio silence for much longer than I should have. After about 2 weeks of no contact, they refund me the 2 plates and tell me to order again to complete my order. I tell them the customer service experience has been terrible, and I would just like to return for a refund all plates. They do not respond for another 2 weeks. I had to initiate a charge back because of this tomfoolery. They get back to me after 2 weeks and give me a single USPS label. Great. I take it USPS to return it, unload the plates and package them on my own dime… USPS doesn’t take packages over 70lbs and I need separate labels… are you kidding me? I ask for more labels. Weekend passes and I get them. Go back to USPS and these clowns have me a FEDEX label… so now I have 1 USPS label and 1 FedEx label. Absolutely insane. Terrible company, with a shipping and customer service department ran by what I can only assume to be wild chimpanzees.
Mike Wells
USOrdered a product of 4 Feb Ordered a product of 4 Feb. Item still hasn't shipped. Reached out to customer service email in three occasions. Zero responses.
Amanda
USSTILL HAVE NOT RECEIVED PRODUCTS… I ordered my son a weighted vest for Christmas and STILL have not received it and have not gotten a response from @tribewod DO NOT ORDER FROM THIS COMPANY
khelly cedeno
USTHE SALE THAT WAS TOO GOOD TO BE TRUE I first placed an order 11/28/23 for a barbell. Great deal or at least it seemed like it. A 250$ barbell for 89$ shipping included. In between 11/28 to 12/14 I was unable to receive any type of response with regards to the order no update, no shipping information, no tracking number, not even a courtesy email responding. I tried to email them SEVEN separate times without any response back. THEY DO NOT HAVE A CUSTOMER SERVICE NUMBER. I finally got a generic response that did not correspond to my order at all, apologizing for not mailing out the order and that it would be shipped within two weeks. I sent, yet another, 4 emails and got a response with a “back up in the inventory”. Fast forward to January 2, 2023 I received a subsequent email informing me they would be refunding me my money back. All that waiting, asking and pleading for them to just CANCEL it after promising otherwise. The worst online purchase experience. They are less than mediocre when it comes to professionalism, communication and accountability. I WILL NEVER ORDER FEOM THEM AGAIN.
Falcon Chris
USI ordered two 15 pound thor hammers and… I ordered two 15 pound thor hammers and never received them.. only a email after I wrote asking when they planned on shipping out my products that I already paid for.. simply saying they just got them stock up and will be shipping out shortly..but nothing since then they don't even reply to other emails anymore . And it's been over a month since the so called last update.. this company is a fraud and needs to be sued for theft