wrong size. Ordered 2 pairs of m bibs the same as I've had since 2016, arrived x large obviously wrongly labeled after many emails and photos I've got nowhere lot of money and I have nothing, I will never buy anything from them again appalling service.

Great products/returns challenging but got there! I have bought two short sleeve shirts and a long sleeve jersey from OCG. All are of great quality. The long sleeve was too big and I have had similar experiences as others have regarding returns. Emails/phone messages not answered. The best way to contact them is via their website (their returns portal does not work) and send a message under help/contact us. Eventually I got a return message, a link to a new invoice (you pay 20% only and keep the original to give away). All worked well in the end and I would use them again as their range is so good.

I have always received great customer… I have always received great customer Service from OCG. Concerns are alway addressed. I used their new customized service and my Jerseys and bib tights turned out better than I expected. Augie their customer service person is great to work with, I cannot say enough good things. If your on the fence order just one Jersey, you will be back for more. Thanks OCG!!!

Mob of CROOKS I’ve been trying to contact this provider for the last two weeks to return some gear that was too large. It was within the 60 day period they stated in there in their online information as I had been away overseas for the last month. However, I’ve communicated via their contact page, tried to ring them and used Messenger without success. From what I can gather, they must be defunct or no longer in business. I note that others are having the same experience as myself, judging by similar reviews. Furthermore, they still keep advertising, which is highly illegal without anything to support the business. Avoid this online site and hang onto your money.

ordered the wrong size and got new ones! We ordered the wrong size (even though we measured ahead of time) and the company was great to help us retain the proper sizing for a VERY SMALL fee. It was great! We recommend you buy at least one size bigger than normal because there isn't much give in the fabric, especially at places that have elastic, like the sleeves.