Erika S
CAGreat company, expected a little more from product. The company is great with quick responses etc. Cons - I am a little disappointed with the bike shirt itself. I ordered a Womens 7xl (sleeveless, full zip, sunset print) but the cut seems very much like a men's, even though the measurements state otherwise. For reference my measurements are 55in chest, 45in waist and 55in hip. There is a lot of lose material near my neck and upper chest and the hips don't seem as wide as they should be. There is also a little undoing of material on the silicon strip that I had to superglue down. Pros - I LOVE that they have larger sizes, lightweight material, good silicone strip, customizable, used it for my triathlon and it was great to swim, bike and run in.
William Mahoney
GBGreat Customer Service We had a mistake with our order and OCG not only replaced it for free very quickly but gave us the incorrect item as a gift. Since my dad is an avid cyclist its really nice to find a company that supply good gear and has superior customer service. I will absolutely be using them again.
Andrew B
AUGreat products/returns challenging but got there! I have bought two short sleeve shirts and a long sleeve jersey from OCG. All are of great quality. The long sleeve was too big and I have had similar experiences as others have regarding returns. Emails/phone messages not answered. The best way to contact them is via their website (their returns portal does not work) and send a message under help/contact us. Eventually I got a return message, a link to a new invoice (you pay 20% only and keep the original to give away). All worked well in the end and I would use them again as their range is so good.
VANCE
GBI have always received great customer… I have always received great customer Service from OCG. Concerns are alway addressed. I used their new customized service and my Jerseys and bib tights turned out better than I expected. Augie their customer service person is great to work with, I cannot say enough good things. If your on the fence order just one Jersey, you will be back for more. Thanks OCG!!!
Janet
GBordered the wrong size and got new ones! We ordered the wrong size (even though we measured ahead of time) and the company was great to help us retain the proper sizing for a VERY SMALL fee. It was great! We recommend you buy at least one size bigger than normal because there isn't much give in the fabric, especially at places that have elastic, like the sleeves.