David Sanchez
GBPrice of product for the quality.. -
MARITZA SANCHEZ
GBI ordered a Malone Ecolight Sport… I ordered a Malone Ecolight Sport Trailer from OutdoorPlay through Amazon. I discovered I was missing a parts bag. I called OutdoorPlay and they did a superb job in getting the missing parts bag. They were professional, courteous and outstanding in their service! They reached out to Malone and I received the missing parts bag within 1 week! They have a loyal customer now! Thank you!
Masa Oto
GBEasy Return and Refund (multiple experiences) Today, I was looking for reviews of some online stores for items that OUTDOOR PLAY does not have and reached Trustpilot to compare reviews for different online stores. I have been using OUTDOOR PLAY for >10 years to buy gears for paddling and camping, and have never had issues with them. Return and getting refund are very easy. I totally recommend the OUTDOOR PLAY.
ΙΩΑΝΝΗΣ ΧΙΩΤΕΛΗΣ
GRits already 3 weeks since you… its already 3 weeks since you despatched my order but i have not received it yet. it seems stuck somewhere between Los Angeles airport and Greece(maybe). Tracking system of USPS sucks. Not satisfied. HELP...
Tom
GBThese folks offer good and responsive… These folks offer good and responsive customer service. I was sent to wrong paddle, no fault of theirs, wrongly labeled. Outdoor play quickly resolved the issue and had the right hand version sent out ASAP. Smooth and painless swap.