Wonderful customer service! ... but the gloves did not fit - lacks wrist adjustment The company has wonderful customer service! The gloves did not fit and they promptly gave me a refund and free return postage. Also liked the look of the glove, so I thought the glove and company earned a 4 star rating. However, the fact is the gloves did NOT fit and lack any adjustment feature in the wrist. I just wish there were a few additional tools on their web site for fitting - perhaps outlines of the hand sizes that match glove sizes that one can print and use for fitting. The body of the glove fit, but the fingers were almost an inch too long. Also, the wrist area was too tight, with no elastic or velcro adjustment strap.

Arrived on time Arrived on time, packaged well.

I was sent the wrong size I was sent the wrong size. Someone crossed out the XL on the package and replaced it with an L. However the vest inside the package was clearly an XL. Now I have to return it and waste my time.

From macro to micro I will tell you I haven't worn the vest and gloves outside yet. I purchased them for increased cycling safety during casual riding on the streets of NYC so I hope I won't be disappointed. What drew me to your product was my work experience. As a former City of New York employee I was responsible for researching products to improve worker zone for our roadway repair crews. I reviewed MUTCD and FHWA and ANSI guidance and it was there retro reflective products like Avery Denison and 3M were being studied. I wanted to start using products with retro reflectivity material for the work zone safety devices and the garments the laborers wore.

It works It works. We now have more people in our cycling group ordering them. Some even have the socks and gloves. Must has for windy/cold days and nights. Bam!!!