Refuses Returns on Items With Poor Fit Quality Bought a cycling jersey for my wife and although I bought the correct size the fit quality is terrible and I need to return it but GCG refuses to accept a return or refund our $. Their policy says that buying the "wrong size" doesn't qualify for a return but I bought the right size and it simply doesn't fit properly and GCG says that isn't a valid reason for returning an item. Are they kidding me? Any cyclist knows that some gear fits well and some doesn't, just like any other article of clothing. What reputable company sells clothing online and refuses to accept returns when an item that simply doesn't fit properly? Stay away from GCG...stay very far away!

Return to Vietnam Product was way too big as per the sizing guide. Even though the phone number is US based, they requested I return it to Vietnam or pay $29 for another jersey that seems to be of questionable quality.

Excellent I have bought a number of bike jerseys from Global Cycling Gear. In general, I have been extremely pleased. I did have one problem, a faulty zipper on one jersey. This was dealt with rapidly, efficiently, and generously, by sending me a replacement jersey free of charge. I strongly recommend them!

Birthday gift to my husband I gave to my husband, an alumni of University of Michigan (he’s now 55) a kit representing University of Michigan. He BEAMED when he got this birthday present and wore it with pride. Best present I could have ever given him. I wish I could put his picture here!

Perfect service, perfect product, happy client I ordered a cycling kit for my husband which did not fit and then experienced the best customer support ever. The kit was replaced and all my feedback was replied on personally, quickly, super friendly and really caring. That's how it should be everywhere. This is how customers are made happy and loyal. Thank you very much. By the way: the kit looks great, is of very good quality AND all this at a reasonable price. Happy to shop at Global Cycling Gear again.