They cancelled order, no reason or refund I ordered a Winter saddle from these people on Saturday online. They processed the payment in full. Texted me an order number. Zero contact from them at all by Tuesday evening. I emailed twice and texted for shipping info. Instead, Wednesday afternoon they cancelled the order entirely with no warning or explanation. Can't get a live person on the phone or chat to find out oh. .and 3 hours later, my payment still has not been refunded. Total scam behavior.

Shipped to WRONG ADDRESS! I ordered halter/lead sets for the horse rescue that I foster for. I literally put in the rescue's address for the shipping address as well as their phone number, but for some reason, the breeches website CHANGED the shipping address and shipped the order TO MY HOUSE. Customer service told me that I "could try to divert the shipment through thd shipper". Seriously, not MY JOB nor MY MISTAKE. Basically got a too bad so sad vibe from someone who just didn't care. If I could give negative stars I would. Now, on top of the initial shipping charge, I have to pay AGAIN to ship this order to where it was SUPPOSED TO GO!

No returns. Wrong size. They shipped the wrong size item and will not return emails regarding returns. The quality of the jacket is also poor, even if it fit. Would not purchase anything from this company. Terrible customer service.

Trying to get measurements Trying to get measurements, sizing on an item they have listed for sale for nearly a week now. Nothing. Crickets. Sizing is kinda important. Moving on. That goes for Breeches and JPC.

I HAVE NOT RECIEVED ANY SHIPPING ON MY… I HAVE NOT RECIEVED ANY SHIPPING ON MY RECENT ORDER.I TRIED TO CONTACT VENDOR AT CUSTOMER SERVICE PH# LISTED & I GET A "OUT OF SERVICE" MESSAGE. I CANNOT GET ON THEIR WEB SITE ON FROM ANY SERVER. IF IT CAN'T GET RESOLVED BY TOMORROW I WILL TURN IT OVER TO MY BANK AS A FRAUD & CANCEL PAYMENT.