Bought online a table tennis 10 days… Bought online a table tennis 10 days ago. The day I bought it the payment was not going through, so the store got in touch with me, and everything was sorted very quick, although was a Saturday afternoon. Once payment confirmed, they emailed me to confirm delivery will be 3-5 working days. Since then, I haven't heard anything, item not delivered, all my attempts to contact them were without success. No response to my emails anymore, tried to contact them on the number provided on their website and number it's not recognised- so they have a fake contact number on their website I have checked first trustpilot reviews for this shop before placing the order and I was happy as very good reviews. Then, when I saw how quick they answer and sort out things, I trusted them. Now, I am confused, as I am the second person today to say that item hasn't been delivered and is no way to contact them. Are they scam? And if they are how come they got away with it and have so many excelent reviews on trustpilot?

A very trust worthy store I have put a number of orders through with the Table Tennis Store, all with good outcomes. One of the orders placed in March 2020, during the New York lockdown was delayed. One of the items was discontinued, but they offered me a similar product at the same price as the one ordered, representing a 33% discount. They apologized for the delay and added two rubber protective sheets for free. This more than made up for the shipping delay, especially considering the conditions in New York at the time. I wholeheartedly recommend doing business with them to anyone who needs to buy table tennis equipment.

There is a UK version of this site… There is a UK version of this site online, everything replicated. This second site is a total scam taking money with fake address and telephone number. The US company should be taking responsibility and regularly searching their own domain to identify fake sites or scammers, and alert the authorities, but hasn't/isn't doing that. These scammers are using your products and prices and ripping lots of people off. Please do better from this point onwards. Buyers beware and don't purchase from UK site.

Amazing paddle and great service Ordered a racket assembly and Ben called me to make sure the racket was exactly the way I wanted it. I’m very happy with the customer service and will buy here whenever I need anything else!

Buy a table! I live in Minnesota so was a bit apprehensive about buying a table from a place in New York. I'm glad I got over it. Ben was knowledgeable and patient. The table arrived when expected. We love it!