We love the IDEA of Home Exchange We love the IDEA of Home Exchange, and have always had good experiences with our exchanges. I do think that HE may have gotten so big now that some of the administration of the site has gotten a bit more complicated than it used to be. For example, we have had problems changing dates or cancelling a request that wasn't pre-approved but still blocked the possibility of another exchange. We still love it, but at times are frustrated.

This was an effortless experience This was an effortless experience. You communicate directly with your guests. The platform is very helpful with hints and guidelines. Knowing that your guest will also host at some point provides an assurance of respect.

Our first experience Our first experience with homeexchange was excellent. The host's instructions were easy and very helpful. Everything went without a hitch. We had a wonderful time. I feel safe while I am using Home exchange app. Everthing easy and smooth.

Tips for improvement I like the idea! The site and the app are good but can be improved. Suggestions: In a reciprocal exchange shoul be possible agree and change the data and the number of persons more easily without cancellation. The apartment chosen must be more evident in the message and the city or country of a proposal of reciprocal exchange should be shown in the first message. Should be easier to decide that an exchange could be without gp. The calendar could be more clear. The caracter dimension should be bigger or adjustable. This to help.. some tips could be copied also from Airbnb program and app. But i am a fan of your app!! ❤️

A big help when there is a problem… We always have nice guests who take care of our home. We always find a home to stay. When we had a last minute cancelation by our host for a two weeks stay in Puerto Rico, HomeExchange was a great help. Unfortunately, it was too late to find a home for the next day, but the homexchange insurance helped us financially. The support sent messages to all the hosts in Puerto Rico asking for a possible stay. Our host was also very nice, contacting the support and explaining us how homExchange would help us. He even found friends to home us for a few days. We really appreciated not being alone with no where to stay, the day we arrived in a country that we did not know.