Pearl Whyte
GBExcellent! I have used HostHub for approx 5 years and I cannot fault the product. Plus the staff are extremely helpful and always available to patiently guide me through processes I’m not familiar with. Cannot recommend highly enough.
emma mckay
GBSyncbnb have been amazing very easy to… Syncbnb have been amazing very easy to setup and use (compared to a few other trial channel managers I’d tried). Any initial setup niggles have been very quickly addressed by the team via the chat function. Makes your life a LOT easier across all your booking channels. Wouldn’t hesitate to recommend.
Tevis Verrett
GBOff The Chain Customer-Centric Service I had the distinct pleasure to work with Rozanne on chat. I was putzing around just reviewing the platform when this young lady engaged me in chat. I THOUGHT it was a bot until she started asking me about my needs, my wishlist. What shock and awe, when she dug in and created it for me. I am now an ardent fan of HostHub and they have earned my patronage because of this young lady!
Maria
GBIf you want a company that doesn't stand behind their services, choose them This company gave me 100% absolute wrongful information, in writing, and caused me a $4,500 loss in a matter of weeks. I was told, in writing, from a senior account manager, Harry, to "Just enter the base rate and we'll take care of the rest." Wow!! They caused me to lose the cleaning fee on numerous bookings (45 of them) within a matter of weeks. They have given me the runaround for months to compensate for their error. They will not stand behind their wrong doing. They know I am unable to sue them as they are in Greece and I am in the USA and it would be incredibly expensive to take legal action against them. I will continue to put the time in to leave these reviews for them everywhere and anywhere possible. Updated on Nov. 16, 2022 to respond to owner of HostHub: It’s nice to actually get a definitive response from someone. I’d like to thank you for that. I’ve had numerous correspondences with Harry, Olga, Janice, Christos and others over a period of months. Had I not been told by Harry to enter the base rate and your company would take care of the rest we would not be here today. Harry’s information was wrong… And I have it in writing. Those bookings all happened without a cleaning fee within a very short period of time for future dates. Once I started reconciling the account, yes, some time lapsed. However, those 45 bookings all occurred within a very short window. I did accept resolution for a small portion refunded and for services. I even counter offered with replacing the cash portion refund with services to which I followed up detailing in an email to Harry. This was my last discussion with him. I spoke with him 6am my time. I followed up with him via email twice more and he nor anyone else responded unless it was just to say he’s unavailable; he’s on vacation; he’s busy; he’s in a meeting… I would love to share all my chat logs and emails and calls. I’ve made every attempt possible over the last 6 months to be agreeable. The true issue is the disregard by your company until I started posting publicly. You have had my personal contact information available to you all this time.
Ali
AUI cannot recommend highly enough! I cannot recommend highly enough! From the very first moment I started using Hosthub, I have been so happy. Whenever I have needed information or help or something fixed - someone is always there to answer my questions. Nothing is ever too much trouble. Everything has always been resolved. I have complete confidence in their ability host all my channels. I would HIGHLY recommend Hosthub to anyone who wants to manage all their channels from one place with little to no fuss. My experience has been brilliant and have been with them for nearly 2.5 years. Thank you Hosthub!!!