Best Host-Jim Patton I've had many wonderful hosts but none have been in the league of Jim Patton. Jim goes above and beyond to make sure his guests have everything they need. 100% reliable. Immediately responsive, friendly, and caring. His motto, "I wouldn't rent a place where I wouldn't want to lay my own head," truly expresses the quality of his apartments. Conveniently located, my apt was within driving distance to anywhere I needed to be. My wife and I have made a new friend named Jim Patton and we can't wait to be back in LA to visit our home away from home.

It was absolutely fantastic It was absolutely fantastic, Housestay and especially Chris from Housestay made sure I found the best accommodation and helped me throughout my stay with every single need. They were on top of all the procedures and documents, always there pretty much 24/7 and just a great experience overall with Housestay. I would recommend it to everyone. Till next time, many thanks!

housestay- a trustworthy company it was the best choice to rent a house in LA for 3 months thru housestay. the company arranged everything i needed. the agent was quick to arrange anything i needed help with for example, a new mattress. even after the moveout, housestay was perfect in handling the security deposit. thank you.

Fantastic service! Highly recommended Chris & the HouseStay team helped my husband & I find wonderful homes between our relocation from NYC to LA. Rather than staying in "Corporate Accommodation", we really wanted to find a place that we could call "home" for a few months and we were incredibly lucky to find HouseStay. Chris went above and beyond, working directly with my husbands HR & Finance departments directly so we did not have to worry. Even when we had to extend our stay an extra month, Chris found a wonderful option for us. The homes we stayed in were lovely, everything we needed was already in place. Communication was excellent, with Chris checking in on us to ensure everything was going smoothly. If you need a place to stay, do not hesitate to get in touch with HouseStay. Highly recommended and would absolutely use their service again. A big thank you to the HouseStay team for helping our move to the West Coast be so comfortable & easy!

Invasive, Incompetent and Unprofessional I found this company to be incompetent, frustrating, and a bit creepy. I had multiple issues with them from the start- when I rejected a request the first email I received was questioning that and pointing out that the listing was showing available on my airbnb page. Since I had never provided my airbnb link, I found that creepy and invasive and just weird that they had gone out of their way to find it. Round 2 someone inquired about renting and asked to see the place. I immediately replied and told them yes- I was available that evening and the next day- since I was leaving for a work trip Sunday. two days later I received an email from the same guy who sent the creepy "I'm watching your airbnb email" saying I needed to respond to the request. To which I politely pointed out I did. Through this process, I learned that unlike airbnb, its not direct messaging. Both mine and the renters' messages were going straight to the "representative". And he chose what to pass along (or didn't even notice there was a message to pass along...) When we finally (after an entirely unnecessary amount of back and forth with a middle man) decided on a time for them to come see it, I was informed a representative from Housestay would meet us there. What? To babysit? To make sure we didn't make any secret deals on the sly? The best part was, apparently the renters were planning on coming at 11am and then were told the time was changed to 1pm- which wasn't a time the wife was available. When I met the husband and he apologized that she wasn't there and said she had planned her day around the "original" time of 11, I was dumbfounded- since I told the company anytime between 10-3 worked for me. Basically, the timing was all arranged for the convenience of their representative. Who was then 20 minutes late and missed the whole thing anyway. There were a few other weird things, but really the highlight of their gross incompetence and invasion of privacy came after I deactivated my account (the moment the 30 day lease was up!). It came to my attention today that my account had be "reactivated" and not only was my home now available for rent, BUT they altered my profile, added my photo, and basically decided my house for for rent. When I emailed them, this was their answer- "We had launched the new HouseStay site on 3/1/19 (and sent out an email to hosts), upon the launch of the new HouseStay site if hosts had previously provided us with their Airbnb listing link(s). Their listing and account information was updated: listing photos, listing description, availability, etc. so that it contained the same photos and descriptions as the property link provided" Oh- Ok. You relaunched and just decided that since my home was available on Airbnb, that you get to list it too? And change the content of the profile I created? And add my photo? And just email me to inform me of what you've done... so not ok. It didn't even occur to me that after I deactivated my account (and I also deleted as many photos and as much information as I could when I deactivated it) , I needed to worry about someone randomly putting it back up. I figured the "we launched a new site" email was only applicable to people who had active accounts and listings. Silly me. As far as I can tell they aren't associated with Airbnb in any way except stalking their clients and using the information publicly listed there to enhance their own website. There's a chance I'm wrong, but I can't find anything anywhere that indicated a business or financial link between the two. And if this was an Airbnb company, I can pretty much guarantee they would have the basics down- like being able to transfer money into my account and not have to go to the bank and fill out a deposit slip and hand the teller an actual handwritten check. (true story). Everything about them feels desperate, unprofessional, and invasive. I highly suggest staying away and using one of the other, established, reputable companies for short term rentals.