HouseStay has vanished with my deposit HouseStay has kept my deposit for more than 45 days and counting despite acknowledging it is due. Also, they told me my credit card fees would be refunded and then said the person left the firm who responded via email and phone approving these fees therefore they wont refund them. At this point they have just disappeared with my deposit.

My Deposit Refund I rented an apartment through Housestay, and moved out by the time the pandemic got started. Housestay tried to reach me to send me my deposit back, but I didn't have access to the communication at that time because of the locked down situation. I came back after a year and reached out to Housestay to get my deposit back, and even though it was a long time, they were very helpful to lookup my account and get the paperwork started to process my refund back. It took a little while to finally get my deposit, but that is understandable to go through the processes to reclaim the refund after that long time. The guy named Chris from Housestay was very helpful and responsive throughout the whole process, and kept me updated on the status of the process and answered all of my questions promptly. Thanks Chris!

My roommate and I had a really nice… My roommate and I had a really nice summer in LA and I would recommend using HouseStay for renting a house to all of my friends. The reservation and the payment were smooth. The staffs were ready to reply promptly. Checking in had no problems, and the local contact was very friendly. HouseStay manager handled all of the issues in between professionally - checking whether everything is still alright.

Excellent Service HouseStay is our preferred agent to help us rent our luxury and high-end furnished units. They provide a high caliber roster of guests and tenants. Billing & payment is a reliable. We highly recommend them! Googe Property Management

housestay- a trustworthy company it was the best choice to rent a house in LA for 3 months thru housestay. the company arranged everything i needed. the agent was quick to arrange anything i needed help with for example, a new mattress. even after the moveout, housestay was perfect in handling the security deposit. thank you.