Jess
GBExcellent customer service and outstanding communication skills The customer service representative answered all my questions, was very patient, and told me what each step would be in advance. Everything he told me was exactly as he said it. No hidden fees. He accommodated me with my travel dates, and was very personable understanding this was the first vacation for my little family. Thank you Sheldon!!!! We can't wait for our stay!!!
Chon
GBVacation VIP Experience with Carolina Speaking to Carolina and having her explain to me all the benefits, amenities, and resort experience I would encounter with my visit was amazing. She was very thorough, professional and made me feel like I wanted to know more. No pressure. I would and am going to share my experience with friends and family. I’m looking forward to my visit Sept 15-18. I received my privileged pass number and ready to go….
dina zhu
GBWorst experience with them Worst experience with them. They post adervisting on Facebook it's expoloria resort package. After We got there, the package changed. They let us live in comfort inn. The hotel is nasty. Bad smell Even The hanger corrosion. Its horrible. They selling your order to another company. I calledvacation vip, They said we are sponsor for another company. You're not booking from us. Definitely Unhonest company
Krista Pugh
GBKinson was extremely knowledgeable Kinson was extremely knowledgeable, well spoken, professional, and customer oriented. He was able to secure our vacation in a timely manner and provided beyond exceptional customer service. Side note...we have never ever agreed to a timeshare presentation... Kinson sold us on this one. We look forward to our trip and future business with this company. Thank you kindly, Krista Pugh
Kathy
GBAt first I was hesitant to make the… At first I was hesitant to make the booking but I saw the reviews and a lot of people are having a great time with this company. So I took the risk, customer service staff was great her name is Perry, she was able to answer all my questions. I’m looking forward to this trip for me and my family.