Chelsea Pereira was very polite and… Chelsea Pereira was very polite and helpful. Explained everything in detail and answered all my questions. I will contact her again if I need anything.

Working with VacationVIP… Jacob Cardinale of the VacationVIP Concierge Team was great to work with. Had a little hick-up through the process, but was handled nicely by them. Nobody was at fault, fixed it and now off to vacation. I'd recommend working with him and their team, have always treated me well.

Angie was amazing Angie was amazing! Her customer service is outstanding! I called to make vacay arrangements during my own work day and she was so understanding when I had to put her on hold 3x! She made me feel as if I were their in person in her office and she really cared about our needs and wants for our family vacation. We were indecisive about which resort to stay at, we changed our minds 3 separate times, Angie didn't even sigh, she was very kind, patience, and always had a cheerful attitude making sure we were satisfied 100%.

Worst experience with them Worst experience with them. They post adervisting on Facebook it's expoloria resort package. After We got there, the package changed. They let us live in comfort inn. The hotel is nasty. Bad smell Even The hanger corrosion. Its horrible. They selling your order to another company. I calledvacation vip, They said we are sponsor for another company. You're not booking from us. Definitely Unhonest company

Perry was absolutely a delight to speak… Perry was absolutely a delight to speak with. His energy and informative IQ grasped me and made me confidant about my trip and his options for me. Answered all of my questions with ease and has a wonderful spirit. Customer service above and beyond. Thank you so much Perry, from Paula.... future guest.