Chelsea Pereira was very polite and… Chelsea Pereira was very polite and helpful. Explained everything in detail and answered all my questions. I will contact her again if I need anything.

BEWARE!!! Negative stars would be more accurate. Do not use this company. They are only after your money. They've called me continuously during my vacation with m children with threats and demands. Do not trust them and do not use them. They will reel you in with a "deal" and end up ruining your vacation. Lol them up on docial media like FB and YouTube to see other people's review of these people. PS: Their genetic reply below is, to be blunt, lies. I've all the call records and email communications. Furthermore, this company's lack of accountability and lies will be reported to the BBB. Companies like this one should not be allowed to continue to scam and harass people.

Worst experience with them Worst experience with them. They post adervisting on Facebook it's expoloria resort package. After We got there, the package changed. They let us live in comfort inn. The hotel is nasty. Bad smell Even The hanger corrosion. Its horrible. They selling your order to another company. I calledvacation vip, They said we are sponsor for another company. You're not booking from us. Definitely Unhonest company

She was excellent One thing I hate is a boring conversation! When I tell you I felt like me an the lady knew each other for years and we laughed an joked!! That’s how it should be. I appreciate her so much and we need more people like that in this world if I needed to pay for something else I would’ve just to stay on the phone with her I forgot her name but I will be calling in to get it

Excellent customer service and outstanding communication skills The customer service representative answered all my questions, was very patient, and told me what each step would be in advance. Everything he told me was exactly as he said it. No hidden fees. He accommodated me with my travel dates, and was very personable understanding this was the first vacation for my little family. Thank you Sheldon!!!! We can't wait for our stay!!!