Rented a cabin in January Rented a cabin in January, before Cover-19. Paid half in January, second half due in March. Also purchased the travel insurance. At the end of March, made the decision to cancel due to Cover-19. I was told to file a claim with the travel insurance company, I did of course ,denied. Attempted to resolve through credit card company, I was able to get half of my money back, still fighting to get back the second half ($1178.38). I have filed a complaint with the BBB, and will taking other legal action. I did read reviews before booking, and they were good, when I went back after this, the bad reviews are there and they are horrible, ranging from cleaning issues, to the same type of problem I am having . So buyer be ware!

Great Venue The cabins at the Cabin Rental Store have been a home away from home for many years. The cabins had everything we needed to function away from home. Barb has been our go-to person for all our bookings, and the process has always been seamless. The team, from booking to maintenance, has been very easy to work with. We are in Gatlinburg every year for our church marriage retreat, and the accommodations have been awesome staying here. We have rented the Foxwood, the Sycamore and the Gatlinburg Mansions. The views of the mountains and the amenities in the cabins are amazing. This is the perfect venue for your next getaway. We also rented the Gatlinburg Event Center this past year for an elegant event, and it was a great addition to our retreat. The space and the service were excellent.

So enjoyed our family reunion at the… So enjoyed our family reunion at the beautiful rental "Gatlinburg Mansion" right outside Gatlinburg. The cabin was exceptionally clean with views and amenities that made our gathering. We can't wait to bring all back together. Thank you!

Gorgeous views Gorgeous views, tons of amenities, everyone in our group of 36 was completely impressed. Great customer service too...we will return!

Foxwood Mansion was awesome Foxwood Mansion was awesome. The family had a great time. Ready to plan another trip. We did have a few issues with the elevator in the cabin. It need to be replaced. Everything else was wonderful. We will be coming back to Foxwood in the future.