Rob O'Brien
GBThis company is not independent and is… This company is not independent and is managed by European Consumer Claims. Do not use either of these company’s. If you want to terminate your timeshare you can request a contract termination direct. We sent a letter recorded delivery and have had confirmation that our agreement has been surrendered with no further obligations. Don’t waste more money, it cost us £6.50 with Royal Mail and we did not pay our 2021 Maintenance Fees.
kevin hankey
GBA super-helpful service A super-helpful service. This is an essential organisation of very knowledgable people providing valuable help.
Jose Zerpa
GBMy sharetime exit options About my sharetime exit options, I had a very productive conversation with Keith about my resort in Florida, USA. He was highly knowledgeable and helpful, with honest guidance without rush time. Many thanks to Keith and the TCA team
Henry Puntis
GBTCA saved me from €6000 scam Having been telephoned by many people offering to get money back from miss sold timeshares I accepted one from a Barcelona solicitors that said a court claim was in progress against Petchey Leisure/ MGM Muthu on a no win no pay basis. Emails followed with a variety of forms that all looked very promising and eventually gave a court settlement for a substantial amount. The catch was that the solicitors claimed that tax needed to be paid to court before release of the settlement directly to the claimant and required c. €6000 and provided details of a holding account to enable this. Backed by several convincing telephone calls and emails I as ready to make payment but, at the last moment, decided to get my son-in-law to do a check on the internet to ensure there was no hint of a scam. Within a few minutes he came up with an article from TCA of a scam virtually identical to what I was just about to do! I did not make the payment so TCA saved me that €6000! I have since been in contact with Keith and he was able to show me the many flaws in the paperwork I was provided with from the scammer. All I can say is thank you TCA! They are first class and doing a great job. The message to all is don't enter into any commitment to pay up front money with anyone claiming to help you get a timeshare refund etc. without first getting TCA to check them out.
Mike Butterworth
GBHelp re timeshare compensation scam I was suspicious about a possible timeshare compensation scam so I rang Keith at this organisation. He was extremely knowledgable and helpful and confirmed it was indeed a scam. He has written an article based on my experience to warn other people. Brilliant.