Larry Goldberg
GBProceed with caution with this company Proceed with caution with this company. We rented a home on Eagles Nest for 30 days. We spent over $14K. On day two we noticed the A/C was not cooling well. We reported it and they sent a "handy many" to check it out, not a certified tech. The said it was fixed. 5 more visits later and being told we are the problem not the A/C, they finally sent someone with the proper testing equipment and found a freon leak. The maintenance guy apoloigized for not havin the proper equipment on the other visits. Carolina Cabin Rentals did not apologize. There were no sceens on the windows so when we opened them to cool off at night, misqiotos and moths were landing on our faces in bed. We were unfomfortable for 3 out of our 4 weeks due to gross neglagence. The worst! We asked for a discount and they did not respond. Also, we got there and found the Ice maker was not working. Thier response 10 days later was to change the water filter. Seriously! Of coure we never had an ice maker, so they had to keep bringing us ice. This company ruined our vacation. Next season we will be sure to use another company for our 30 day rental.
Maura B.
GBGreat experience with Carolina… We had a great experience with Carolina Cabin Rentals. We got emails leading up to our rental date with all the information we needed about the house and helpful tips for varying weather conditions. The hot tub had a bit of sediment on top of the water and in the filter when we arrived and when we called CCR about it they were very friendly and responsive and sent someone out to clean it within a couple of hours. We would recommend them and rent through them again.
Happy Renter
GBWe love everything about our… We love everything about our interaction with Carolina Cabin Rentals and would highly recommend this agency. They were quick to respond to any questions during our stay. Prior to arriving, they called to see if we had any questions or concerns. We thoroughly enjoyed our stay.
Karen
GBFamily Mountain Trip Great communication with Carolina Cabin Rentals The house was awesome for a family of twelve. Lots of space and a large table for dining together. Spectacular views of the mountains and surrounding areas. Close to hiking trails and Ice Cream!!! Plenty of puzzles and games and outdoor activities to keep all occupied and happy.
SAH
GBThe cabin was beautiful and very well… The cabin was beautiful and very well appointed. Great location. The photos & descriptions on the site were very true to life! Instructions for accessing the cabin once received were very clear. It would be better if emails were received on a consistent and timely basis (per the ranges given in the site). If you also provide the cleaning crew-I would suggest they may want to pay a bit more attention to dusting in the bedrooms & light fixture in the dining room (lots of cobwebs). Key areas such as bathrooms and kitchen were very clean.