Dirty washcloth on the floor when I… Dirty washcloth on the floor when I checked in, never got picked up or removed. Lack of towels and wash cloths available. Noise in hallways late at night. Hot tub not functional and dining was expensive and not very good.

id give 10 stars if i could id give 10 stars if i could, Brian was a good guy he was very supportive and understanding of my blight... to be honest Brian was my first very positive experience at Disney and i hope who ever reading this gives that guy a raise he was nothing but reasonable and showed the true beautiful spirit of Disney ! ::)

Despite COVID regulations and protocols… Despite COVID regulations and protocols our stay here was great! The rooms are spacious, beds were comfortable, food was good, and it's a great location. We were able to walk to plenty of stores and restaurants in the area. Would definitely recommend.

No one would answer the front desk… No one would answer the front desk phone. Requested foam pillows and only had feather in the room (we are highly allergic). Took 5 tries and 2 hours to resolve. No front desk person after 9pm and not told where to get additional assistance if needed after 9pm. Was told via message in the app that I was getting a $50 hospitality credit which as of today still has not hit my credit card. Tried to call hotel during the daytime and it rang off the hook. Very frustrating experience and plan not to stay at this location again.

The resort we stayed at was Pop Century… The resort we stayed at was Pop Century as always a great place to stay. The skyliner is very convenient and pop is a very comfortable resort to be at. The rooms were updated and look great. Everything is located pretty close- busing, pools, shopping and food court. We had no complaints. We will be booking there again.