
Karen
GBNo one would answer the front desk… No one would answer the front desk phone. Requested foam pillows and only had feather in the room (we are highly allergic). Took 5 tries and 2 hours to resolve. No front desk person after 9pm and not told where to get additional assistance if needed after 9pm. Was told via message in the app that I was getting a $50 hospitality credit which as of today still has not hit my credit card. Tried to call hotel during the daytime and it rang off the hook. Very frustrating experience and plan not to stay at this location again.

Cheryl
GBWe stayed off site due to cost (for a… We stayed off site due to cost (for a group of 7) and while this was nice, transportation to and from the parks or other entertainment areas were very limited. It would have been nice to go a bit later (shuttle) and stay later as we had teenagers that like going to the parks without younger children in attendance.

Valued Customer
GBDisney resorts are amazing!! I loved the disney resort. It’s absolutely amazing, everyone in there is super nice with you, you feel happy to be there. The rooms are amazing, super comfortable.

Roy
GBAs always As always, smart, helpful and friendly service provided starting from start of the vacation to the finish. That is what sets Disney apart from all the others in my opinion. Stress free reservations, dinning and travel, so wonderful. Also, any problem or discrepancy is resolved with benefits to not only the customer, but to Disney it's self. A fun, friendly, family place to stay and relax. I love the phrase "Welcome Home", because that is what it sure feels like when we visit and stay at the resorts. That is why we keep coming back and will for many years to come. Thanks Disney for your magical atmosphere, and magical touch.

E.W.
GBGreat Place👍 Despite me having to work the whole weekend of my stay, I really couldn't enjoy my stay the way I wanted to. But overall the room was amazing, especially the upgrade room, it was beautiful, I recommend this place to anyone.