NanaPaula
GBHeaven ... ...The house we rented was awesome! It was beautifully decorated and with three king bedrooms, accomodated our family with grown children really well. The kitchen was stocked to the max and the only thing missing were some oven mitts. The barbeque grill outside allowed us to cook family meals. The bikes we had were a bunch of fun for the whole family but also provided constant transportation for our teenagers to get around the community. There were lots of towels and the house was super clean! I'd rent this house again in a heartbeat. It made our family vacation wonderful.
Kim Elrod
GBWorst service ever Worst service ever! If you have any issues with your rental they will absolutely put you off every single day until you finally depart! I will never rent through them again! That’s not to mention that the house we rented from them had so much water damage. It was like walking in a Funhouse. Terrible rental and terrible service! Don’t waste your hard earned money!
Richard Bauman
GBDisappointed Rented the penthouse, 1901 Silver Beach Towers. Paid a premium rental for a substandard unit. $12k for the week! The moment we walked in, noticed that the couch and chairs in the living room were very dirty. Filthy. Five Star Rentals sent some one out with a steam cleaner to clean them. Then the lights were out in the laundry room and the tv was shot in one of the bedrooms. Maintenance took care of these issues but why did they rent the unit in this condition? The unit has many other issues and is In need of a good cleaning. This penthouse has seen is better days! Definitely not penthouse quality and not worth $12 thousand a week. No parking available in the garage because the owners keep their 2 cars there. We had 10 guests and the rental company would only provide 3 fobs that are needed to access the building and pool. Quite inconvenient if somebody wanted to do something on their own, instead of being with the group to share the three key fobs.. the pictures online or misleading. Much nicer units at silver beach towers are available.
Crystal Dolci
GBVery accommodating Very accommodating. Easy to contact with questions. The 2 houses we rented were cleaner than clean. Pools heated up fast. Inside and outside were well maintained.
Tricia
GBFabulous Friend Vacay We had a fantastic time during our Friends Family vacation. We had 7 families staying together and we couldn’t have asked for a better time. The staff at Five Star were super friendly and attended to our needs from start to finish. Our house was beautifully clean upon arrival and we were delighted by the extra amenities, like the bikes and beach service.