Excellent customer service So far so good! can't wait to see the villa. Customer service during the booking process was excellent and very fast! Thank you.

My family this year would not be using… My family this year would not be using one of the villa's at Villanovo. Yet once I looked at their website and also sent them an email inquiring about the villa to suit my family. I was very impressed with their quick response and wonderful feed back. Thank you so much

Using Villanovo was easy and quick. Using Villanovo was easy and quick. Evane Rose responded to my enquiry within hours and gave me several options all meeting my requirements. She is very helpful and professional it was a pleasure using the service!

My online experience with Riad has been… My online experience with Riad has been great.look forward to our stay and hope it will be interesting as seen online and welcoming as promised.

AGENCY TO BE AVOIDED!!!! I have sent a number of requests for holiday properties in Vilamoura, the rep Nuesa CRISTINA eventually replied to one of my emails confirming that one of the properties was available but ignoring to mention the other properties I had also enquired about. When chasing her for these properties and after another day without response, she told me these were not available and sent me a long list of properties scattered around the Algarve (despite my request for villas in Vilamoura only), with prices ranging from 10000 euros to 56000 euros... She was obviously not interested in sending me what I wanted but what she wanted to sell. I sent one final email with more properties in Vilamoura that I liked and have not heard from her since. Impersonal and unprofessional service. Luckily I found another agency in the UK who was able to help me within less than 2 hours of my request and have now booked my summer holiday villa with them.