Their villa in Plains is amazing Their villa in Plains is amazing. It has a personal lake, waterfall, tennis court, swimming pool, and so many indoor games. It’s a huge property and my family and I thoroughly enjoyed ourselves. They were a very good host. Would definitely come back for a vacation there

The Best Holidaykeepers is the best to book houses from. I used to always book through airbnb, but after finding out about HK I have never went back to airbnb. I’ve booked 3 houses in the last 9 months and every single experience was amazing. Houses were very clean and welcoming. The host was extremely helping in answering any questions/concerns we had. The checkin/checkout process was very smooth. I will always be booking from them.

Do not use Holiday Keepers We rented “174 Acre Luxury Mansion with Private Pool” in Wilkes Barre Pennsylvania for our parents 80th birthdays. In total there were 22 of us staying for 3 nights. Although we enjoyed the sitting area outside, that accommodated all of us and the indoor bar area, this house was not maintained well. The lawn was not cut and the grass was up to our calves in spots, the “beautifully maintained trails” were overgrown. There was broken glass on the ground around the fire pit. Upon arrival the pool wasn’t clear and we were told it was caused by the well, but was swimmable. By day two the pool was green. The property manger came and took a sample of the water, and added chemicals but it remained unusable. TV’s were hung in the house but the cords didn’t reach the outlets. One of the hot tubs was broken and the other was filthy. The air hockey table had no puck and the foosball table had no ball.There was no hot water for showers. The worst part was the air conditioning was broken in most of the house. When asked for it to be fixed we were told the AC company was supposed to have come a few days before our arrival but they were too busy. Had we known this in advance we could’ve brought fans as we had elderly and medically fragile people with us. These are just some of the issues we encountered. After weeks of going back and forth with Holiday Keepers, we were finally given a refund of only $1700. Considering we paid over $12,000, we believe they could have done better than that for us. I would not recommend using this company as the customer service is subpar.

This company and people are scams This company and people are scams. Booked a house gave a $4000 deposit then they cancelled. We have not rec'd our refund yet. Listing #8934

Best friends and family vacation We had one of our best friends and family gathering. HolidayKeepers also gave us a free upgrade considering number of people we had for a comfortable stay. Everyone loved the house and all the arrangements. Our experience was flawless starting with conveniently providing the parking tags. We had awesome time!!