Beach vacation 2019 Rules need to be clearly stated somewhere--beach towels couldn't hang over the balcony, our beach cart wasn't allowed to leave outside our condo door (it had to be kept inside our condo). There needs to be numbers clearly painted in the parking garage to indicate what floor you are on AND mirrors need to be installed everywhere in the parking garage (because people come fast around those corners and you dont know when someone is coming around a corner and it is very easy to hit someone). Our condo was very nice, decor, furniture, etc. In our condo we continually had to reset the TV and we went 6 days without wifi (and it was turned in on Saturday and Monday). We will definitely stay here again.

Rented 1325 Rented 1325, 2 Bedroom, at the Phoenix on the back bay last week. When we arrived there was sand in the master bed, roaches in the master bathroom, ironing board in master bath with iron on top, (it almost fell on top of my sons head), microwave handle broken, garbage disposal broken, two tables in living area broken on the sides, only 3 towels for the unit, 1 remote for 3 TV's, lamps in living area did not work. The last day of our stay we found other towels in the dryer. On our way back home we contact Brett Robinson and they transferred my call, then transferred my call and no one ever called me back. Interesting enough everytime I called they wanted to rent me another condo but nobody to field complaints.

Ripoff How is it that you can collect the full condo rental price in Phoenix two with one elevator and no swimming pool iand constant construction noise starting at 8 o’clock in the morning. That takes a lot of guts. Shame on you. Never again

RUDE STAFF CONDO DISASTER. Madean hour past check in… Made us wait over an hour past check in time even though we did all the pre check in required! We asked how long till we could get in we were going to get groceries right up the road said be ready in a few minutes it wasn’t, all dairy and meats just sat, dishes still in dishwasher ) I’m telling you this because they just called me and hit me with extra 175.00 cleaning fee because there were dishes is sink ( 3 plates 3 forks 1 small fry pan and a spatula) which is nothing compared to what I had to face on check in nasty frying pans ( I have videos) no sheets and bedding or pillows sand on floor beds not made right and the absolute worse bedding cheap , thin ! I’m not done yet but tired of typing also. THE ABSOLUTE RUDEST STAFF EVER . I’ve stayed there 3 times spend several thousand dollars never again !! DONT RENT FROM THESE PROPLE

Phoenix X Stayed at Phoenix X last week with family in unit 1412. The condo was very dirty especially the floors . The silverware had food caked on most pieces as did many of the plates and pots present in the condo. The view was nice and we enjoyed the balcony. It was disappointing to see how dirty the condo was especially in the midst of the COVID pandemic . First thing we did when we arrived was go to Publix and buy cleaning supplies ( as well as incidentals like toilet paper and dish soap as they don’t provide anything but a single roll of toilet paper ) and clean the whole place .