We stayed at Phoenix Gulf Shores and… We stayed at Phoenix Gulf Shores and had a great experience. The "verified clean" protocols they touted are definitely in place and they did a great job managing people and traffic flow. There were hand cleaning stations everywhere you looked in public spaces(even elevators). The unit we stayed in was very nice, uniquely decorated and VERY spacious. We will definitely be coming back!

My recent stay at Island Winds East unit 405 My recent stay was at Island Winds East Gulf Shore unit #405 this unit was subpar in my opinion. Many issues: TV main room loosing signal all night, TV in bedroom did not work, furniture in unit was junky old and some broke, lack of silverware, glasses, knives, no black out drape in bedroom it faced outside hall where it was all lit up, exposed wire on light fixture in dining room and mattress on bed was not comfortable. We have stayed in many condos over the years but this one has to be the all time low.

Island Winds East is not suitable for families Can’t believe that Brett Robinson represents the Island Winds East Property. Condos are small and dated. Limited to 1 parking space per condo, including the 3 bedrooms. Worst of all is that their is no restroom for the pool, so it acts as a large urinal. Extremely disappointed in our stay, and as annual travelers to Brett Robinson properties this stay will serve as reason to book elsewhere in the future.

Ripoff How is it that you can collect the full condo rental price in Phoenix two with one elevator and no swimming pool iand constant construction noise starting at 8 o’clock in the morning. That takes a lot of guts. Shame on you. Never again

Rented 1325 Rented 1325, 2 Bedroom, at the Phoenix on the back bay last week. When we arrived there was sand in the master bed, roaches in the master bathroom, ironing board in master bath with iron on top, (it almost fell on top of my sons head), microwave handle broken, garbage disposal broken, two tables in living area broken on the sides, only 3 towels for the unit, 1 remote for 3 TV's, lamps in living area did not work. The last day of our stay we found other towels in the dryer. On our way back home we contact Brett Robinson and they transferred my call, then transferred my call and no one ever called me back. Interesting enough everytime I called they wanted to rent me another condo but nobody to field complaints.