First family beach trip!! So happy we booked for the Memorial Day weekend (Thurs-Tues), which made our first getaway with the whole family even more memorable. As soon as I found out Gulf Shores beaches were open, we booked our trip to include my boyfriend and my brother's girlfriend, my niece, along with our parents. 3 bedroom condo at Phoenix X was clean, and LOTS of CDC guidelines being followed by Brett-Robinson - perfect!!! Staff was attentive, security checks and constant cleaning in high traffic areas; I wouldn't expect anything less having stayed at this property previously. My parents, who aren't crazy about the beach, loved it! Ready to book again!

Do not Rent! The carpet is stained and soiled The carpet is stained and soiled. The bathroom vanity is rotting at the base. The tangled cables hanging from the wall mount tv appears to have beed installed by less than a professional technician. The furniture has been broken, poorly repaired and should be replaced. The wall clock doesn't have hands on FB it. The 'radio, disc and tape player stereo does not work and is circa 1980ish. The refrigerator froze our food. Refrigerator was replaced but no offer to compensate our loss. The office staff needs basic 'hospitality training'. Sorry for the truthful review. Unit 201 is very disappointing and no one should rent it until improvements are made

Needs attention! We stayed in PW 1008 during February and March this year. We’ve stayed in the building before and again this time it was overall a good experience, even though it ended abruptly. However, this particular unit needs attention. The Beds, furniture, carpets, window blinds and appliances all show extreme wear. Well beyond any reasonable life span for rentals in this price range. I’d suggest checking it out before committing to a rental.

Island winds West 272 Stayed at Island winds West, and could not be any happier. Condo was in great condition and nicely decorated. The refrigerator was making some noise during our stay, and lo and behold, before we spoke with any one, we learned a new one had been purchased and would be installed soon. Brett/Robinson is surly on top of everything. Will most likely rent again

Customer cheers for Alex Dear Angie and Tom: 5 stars for your supervisor Alex! He took time and effort to resolve my query about why my new reservation rate on the website and the final billing rate differed. His solution showed his dedication to customer satisfaction and conscientious effort to make things "right.' Alex is a guy who takes customer satisfaction personally.