Really disappointed I’ve stayed at Phoenix West II NO issues the stay was perfect no complaints but this one Phoenix West is so disappointing,I will not be staying here again. For one the cell service is horrible and it’s just little things but for what you are charged there shouldn’t be any little things …. like no broom,lock on patio door broke , shower curtain in one of the bathrooms doesn’t slide easy because it’s on a steel rod and the curtains hangers are to small , the TV the picture is horrible it’s blue . Like I said comparing apples to orange this Condo is is kumquat

Island Winds East is not suitable for families Can’t believe that Brett Robinson represents the Island Winds East Property. Condos are small and dated. Limited to 1 parking space per condo, including the 3 bedrooms. Worst of all is that their is no restroom for the pool, so it acts as a large urinal. Extremely disappointed in our stay, and as annual travelers to Brett Robinson properties this stay will serve as reason to book elsewhere in the future.

RUDE STAFF CONDO DISASTER. Madean hour past check in… Made us wait over an hour past check in time even though we did all the pre check in required! We asked how long till we could get in we were going to get groceries right up the road said be ready in a few minutes it wasn’t, all dairy and meats just sat, dishes still in dishwasher ) I’m telling you this because they just called me and hit me with extra 175.00 cleaning fee because there were dishes is sink ( 3 plates 3 forks 1 small fry pan and a spatula) which is nothing compared to what I had to face on check in nasty frying pans ( I have videos) no sheets and bedding or pillows sand on floor beds not made right and the absolute worse bedding cheap , thin ! I’m not done yet but tired of typing also. THE ABSOLUTE RUDEST STAFF EVER . I’ve stayed there 3 times spend several thousand dollars never again !! DONT RENT FROM THESE PROPLE

Needs attention! We stayed in PW 1008 during February and March this year. We’ve stayed in the building before and again this time it was overall a good experience, even though it ended abruptly. However, this particular unit needs attention. The Beds, furniture, carpets, window blinds and appliances all show extreme wear. Well beyond any reasonable life span for rentals in this price range. I’d suggest checking it out before committing to a rental.

Tired condo, untrained staff We stayed in Phoenix X, unit 117 September 23 through 26 2021. The unit was on the end of the 1st floor which is very desirable location. The pool and outdoor grilling area were very nice. As far as the unit, it was tired and needs updating. The sofas were stained and dirty, garbage disposal didn't work, light bulbs need replacing over sink, under microwave and in oven, no sharp knives, no pot holders/hot pads, no spatula. The dryer did not work due to a clogged exhaust line. The counter staff did not know where we should put our trash, we found it within 20 feet of their desk. The counter staff and the security guards gave conflicting reports on the smoking location.