Johnny Guerin
GBTHANKS AND HAT'S OFF TO THERESA MELENDEZ Thanks to MS. THERESA MELENDEZ with Brett Robinson Management TEAM for assisting in taking a relatively bad situation and turning it around into a good one making me a GRATEFUL AND SATISFIED Customer! REGARDS, Johnny
John
GBPhoenix X Stayed at Phoenix X last week with family in unit 1412. The condo was very dirty especially the floors . The silverware had food caked on most pieces as did many of the plates and pots present in the condo. The view was nice and we enjoyed the balcony. It was disappointing to see how dirty the condo was especially in the midst of the COVID pandemic . First thing we did when we arrived was go to Publix and buy cleaning supplies ( as well as incidentals like toilet paper and dish soap as they don’t provide anything but a single roll of toilet paper ) and clean the whole place .
Glenn C
GBWe had an issue and had to relocate for… We had an issue and had to relocate for 2wks After 2ks had to wait for unit to be cleaned, when is finally ready?? FLOOR WAS WET. And dresser in closet was missing(after 3wks still no dresser. I have asked many times about compensation for the move we had to make and no place to put or clothes. All I've gotten is the run around
M T
GBParking was terrible here Parking was terrible here, not enough elevators for a huge complex, after 4 getting into our condo for such high rental price , Terrible internet service and had no service on our phones a lot!!! Would love a partial refund to have paid over 600 night !!!! Not going back here!!!
Olson
GBBeach vacation 2019 Rules need to be clearly stated somewhere--beach towels couldn't hang over the balcony, our beach cart wasn't allowed to leave outside our condo door (it had to be kept inside our condo). There needs to be numbers clearly painted in the parking garage to indicate what floor you are on AND mirrors need to be installed everywhere in the parking garage (because people come fast around those corners and you dont know when someone is coming around a corner and it is very easy to hit someone). Our condo was very nice, decor, furniture, etc. In our condo we continually had to reset the TV and we went 6 days without wifi (and it was turned in on Saturday and Monday). We will definitely stay here again.