Parking was terrible here Parking was terrible here, not enough elevators for a huge complex, after 4 getting into our condo for such high rental price , Terrible internet service and had no service on our phones a lot!!! Would love a partial refund to have paid over 600 night !!!! Not going back here!!!

Phoenix X Stayed at Phoenix X last week with family in unit 1412. The condo was very dirty especially the floors . The silverware had food caked on most pieces as did many of the plates and pots present in the condo. The view was nice and we enjoyed the balcony. It was disappointing to see how dirty the condo was especially in the midst of the COVID pandemic . First thing we did when we arrived was go to Publix and buy cleaning supplies ( as well as incidentals like toilet paper and dish soap as they don’t provide anything but a single roll of toilet paper ) and clean the whole place .

My recent stay at Island Winds East unit 405 My recent stay was at Island Winds East Gulf Shore unit #405 this unit was subpar in my opinion. Many issues: TV main room loosing signal all night, TV in bedroom did not work, furniture in unit was junky old and some broke, lack of silverware, glasses, knives, no black out drape in bedroom it faced outside hall where it was all lit up, exposed wire on light fixture in dining room and mattress on bed was not comfortable. We have stayed in many condos over the years but this one has to be the all time low.

Do not Rent! The carpet is stained and soiled The carpet is stained and soiled. The bathroom vanity is rotting at the base. The tangled cables hanging from the wall mount tv appears to have beed installed by less than a professional technician. The furniture has been broken, poorly repaired and should be replaced. The wall clock doesn't have hands on FB it. The 'radio, disc and tape player stereo does not work and is circa 1980ish. The refrigerator froze our food. Refrigerator was replaced but no offer to compensate our loss. The office staff needs basic 'hospitality training'. Sorry for the truthful review. Unit 201 is very disappointing and no one should rent it until improvements are made

Terrible policy to get more money from you. it is sad that a loyal customer for last 15 years will no longer stay with brett robinson(last 6 years in a row at same phoenix east location). They adopted a policy where you have to pay in full 30 days prior to visit or risk loosing full amount in case you have a family emergency unless you purchase additional insurance on top of deposit (which should be what the deposit should be for). Bad policy for loyal customers in my opinion. So long brett robinson.