Marchell Miessau
GBWe made a reservation for Lincoln City… We made a reservation for Lincoln City North Jetty house in February 2024. We reserved this particular house because of the Hot Tub that is the first picture to advertise the house. I have very bad arthritis and no access to one at home. Two days before our trip we received an email saying the hot tub was not working. "Sorry for the inconvenience" So we immediately cancelled the reservation to try and find a place that had a hot tub available. They charged me $612.04 and are refusing to refund me now because I cancelled too late. They never told me I would still be charged. I trusted since the main attraction on the house wasn't available it was a given I would be refunded. I sent a email letter in at the request of the rep that told me a manager wasn't available to request an exception. Praying this company does the right thing. With this economy $612 means alot.
Suzze
GBWe arrived for the Christmas break and… We arrived for the Christmas break and discovered quickly that ALL the faucets had salt water coming out of them - including the filtered water faucets. There was dog poop in the corner of the living room; the fireplace didn't work, the hot tub stopped half way through our trip and well, the list goes on and on. They know exactly what our issues were and have offered no recompense, sympathy, help or anything. DON"T rent from them.
David Dennis-Leigh
GBMeredith Lodging has made my family’s… Meredith Lodging has made my family’s life a living hell. Long story short they cancelled our reservation in May within 10 days of our arrival because of the Coronavirus (understandable) and now has given us 2 options. Option 1, fork up another whopping $2,000 to stay in the same beach house in the summer because of different rates. Or Option 2, don’t pay an extra $2,000 for the house and lose out on the $2,000 we already paid for, because no refunds within 30 days of arrival. We didn’t cancel, they did. Doesn’t seem legal.
Netty Day
GBBeen staying at By George for over… Been staying at By George for over seven years now. Never a bad experience, great customer service from Meredith. Staff is cheery and helpful.the house is older and well priced… could use a little updating, having said that… can’t beat the price or the million dollar view..
Elana Moas
GBDO NOT WORK WITH THESE PEOPLE! DO NOT WORK WITH THESE PEOPLE!! They are complete and utter LIARS. Completely rude and unhelpful. i asked ONE question when renting a big expensive house, if there was a hot tub. she said yes. then an hour before our arrival she let us know that it's not working due to the weather. I brought in my own mechanic who said that there are a lot of things broken and it couldnt happen in one day from bad weather. they we're so rude about. didn't let us switch or fix it. she told me that she would compensate $75 for the hot tub fee. then afterwards pretended like she didn't know what I was talking about.