No apartment existed nor did the… No apartment existed nor did the emergency phone numbers provided

Terrible service Terrible service, no appartment at arrival, fake Numbers for service and emergencies.. don’t ever use this provider..

Its a direct fraud Its a direct fraud, whoever set this up steals your money and leaves you with no place to stay as you arrive in Cuba. Abselutely unacceptable, and disgusting conduct.

fake numbers fake numbers, apartment didn't exist

WARNING: FRAUD. Address doesn't exist - money lost. UPDATED We booked and paid an apartment in Havana in advance of our visit. Upon arrival we discovered that the apartment could not be found - the address simply didn't exist. Nobody in the neighbourhood - not even other hotels - had heard of the place or the company. It was impossible to contact 123suncuba.com - the telephone number of the contact in Havana did not exist and they did not answer our emails. After we posted this complaint we have been contacted by 123suncuba.com, who offerede us a refund if we removed the post. We removed the post - but they have not paid back the money. It is now clear to us, that 123suncuba cannot be trusted and the case will be handed over to the Danish police authorities as a case of internet fraud. We strongly recommend that you avoid any engagement with 123suncuba.com UPDATE: 123suncuba writes this to us: "The police don’t care that you are not even able to find an house. Stay in your country and don’t travel"