Most of staff very responsive. Overall just another rental company. Most of staff very responsive. One employee who was in charge of registration was armed with an attitude of arrogance and dismissal. Otherwise the staff was very helpful. Condo was okay and met average standards. Floors were not cleaned upon arrival but they did send housekeeping.

Too many problems!!! Our 5th year renting this great house with a great location- BUT too many issues to make for a great vacation!! Issues starting with Dunes Property contact person assigned to house, alarm system repeatedly going off,broken elevator, broken pool cover, and on and on. Just so much deferred maintenance going on with this house and poor property management that I can’t recommend this rental property.

My mother and I rented this home for… My mother and I rented this home for Spring Break. Although the home was beautiful, the cleanliness not so much. The day we checked in and went to go to bed that night, we discovered a raised brown stain (looked like feces) on the master bedroom sheets as well has hair all over pillow area of sheets. I did call the after hours # and they did suggest I look for spares in the closets, which I did find ones for the 2 other bedrooms but not the master. There was only a spread in master closet. She did offer to drive from 15 mins away but I decided to sleep in one of the twin beds because it was late and we had driven the whole day, until the following day. I did ask them to please replace all bedding on that bed the next day, but they only replaced the sheets and the put the spread that was on top of the feces looking sheets back on top of the clean sheets. Not one time did the rental office call to see if we needed anything or if everyone was taken care of. Their reply (Becca) was, we figured you would call us if something was not satisfactory. When I am paying $2400 for a 4 night stay, first of all I don't plan to see feces on the sheets and the head part of bed covered in hair......so at check out we brought this up again only to be told we would have to wait till the manager was back in the office and they would contact us......5 days have passed without so much of a call. They said they are very doubtful that what we saw on the sheets were feces and that there were plenty of sheets in unit for me to have put clean ones on myself. Finally, after reaching out again today, they are offering our cleaning fee back. I wanted to laugh, not only were they calling us a liar that what we seen on sheets was not feces.....regardless of what it was......I should not be changing stained sheets or waiting for someone to come and do, for a home that averaged to $600 a night with all fees. The customer service is laughable we found with Charleston Coasts Vacations/Dune Properties. We have rented several units from them over the years but after the unprofessionalism they showed this was out last!!! If you have never rented from them before they want you to strip the beds and put linens at the door when you check out as well as empty all garbage and take to road and run dishwasher.....what is the cleaning fee we paid at reservation for?.....the maids to leave the sheets on bed from the previous renter?.....never again. My profile pic is not feces according to Charleston Coast Vacations.

House was dirty and almost everything… House was dirty and almost everything was broken or needed replacing. Sofa and bed were shot..needed replacing. No lock on back door...anyone could walk in at any time. So much liability for owner and leasing company.

It was fine.. It was fine... the people sharing the house with my husband and I were looking for a cheaper option... You definitely get what you pay for. The house needs some updating. If you're looking for a spectacular house, this isn't it, but it was totally fine. ie: The bulbs in the bathrooms get so hot that its hard to stand in the bathroom and curl my hair/put on my makeup. The dishwasher didn't really get the dishes clean. The shower was a little gross. Our biggest complaint is that the cable didn't work. Yes, we were at the beach, so we shouldn't need it. But we like to gather at night and watch tv. (especially because it was unusually cold weather)