Pleasant Living I would like to say Cove Communities has really stepped up their game. I moved in Nov/19. Everything was run quite poorly. I am very happy to say in this past year everything has changed for the better. The streets are being plowed now when it snows. The dilapidated Homes have all been repaired over the summer. Now the place is looking as nice as the people that live here. I actually call it Home now. I have gone from thinking I had made a mistake to being proud to live here. Thank you for stepping up.

CAUTION Cove acquired a community in Fort Myers. Raised the lot rent $417 a month and then added property taxes, Xfinity, etc that was included in the lot rent for the past 20 years. In turn, driving home values way down. Greed at its finest! Stay away, they have a horrible reputation! 81% bad reviews!

We are on our third manager in less… We are on our third manager in less than 2 years because Cove does not give them the tools or information and constantly changes their minds about what they are doing. We are getting fancy pavers, but have a clubhouse where you can fall through the floor and through the floor heating grates. We have inaccurate street signs - that took 2 years to get made after being promised. They put a fountain in a pond but can't keep it working.... while there are 4 streets in the community that flood when we get more than 2 inches of rain. Corporate comes to visit and smirks openly in the office to a visitor filling in an app that residents do not know what is coming (needless to say, that visitor did not complete the app!!). The maintenance man has often been drinking and cannot lift more than 30 pounds, but they keep him. Residents need to do their own trimming, but if they try to help each other, the office will not let the trimmings be picked up by the park because the resident herself (80 yrs old in a walker) did not place them on the curb and paid the neighbor $25 to do the trimming (making the kind neighbor a business!!- get a life!).

All Cove wants is your money All Cove wants is your money. Since taking over the Willowbrook Park site they increased the pitch fee by £20 anr do not do much for the money. We were going to have security gates installed, it never happened. There is a brook running through the park and it is in a terrible state, they want the Residents to pay to have it cleared.

Following our check-in on 31st Aug we… Following our check-in on 31st Aug we were disgusted to find the state the caravan was handed over to us. Old banana skins, tissue and food packets behind the sofa. Old plasters on the bedroom floor and in one of the double beds!!! The response from Bunn Leisure was that it was a bank holiday so not enough staff to handle the cleaning! Given the current covid situation this is far from acceptable. We are still waiting for a response to the issues raised.