We are on our third manager in less… We are on our third manager in less than 2 years because Cove does not give them the tools or information and constantly changes their minds about what they are doing. We are getting fancy pavers, but have a clubhouse where you can fall through the floor and through the floor heating grates. We have inaccurate street signs - that took 2 years to get made after being promised. They put a fountain in a pond but can't keep it working.... while there are 4 streets in the community that flood when we get more than 2 inches of rain. Corporate comes to visit and smirks openly in the office to a visitor filling in an app that residents do not know what is coming (needless to say, that visitor did not complete the app!!). The maintenance man has often been drinking and cannot lift more than 30 pounds, but they keep him. Residents need to do their own trimming, but if they try to help each other, the office will not let the trimmings be picked up by the park because the resident herself (80 yrs old in a walker) did not place them on the curb and paid the neighbor $25 to do the trimming (making the kind neighbor a business!!- get a life!).

Strawberry Ridge Florida was homey and… Strawberry Ridge Florida was homey and welcoming then, Corporate took down the block white fencing that hid the homes and kept us secluded. The white fence was lined with lovely mature hedges. Then bam! That was all torn out and replaced with black metal prison looking fencing that changes the look and security. Now, SR has the appearance of an old Florida Trailor Park. You can see straight through the fencing with no safety of being hidden. It took months to replace Palms and "some" plants. There were NO operational Gates for even longer. We were and are like sitting ducks. The rent and taxes keep soaring like their other properties. SR has a sweet senior population that now has a Gator and babies to contend with. From 1977 till a few months SR never had a Gator. Two 90+ y/o's live directly on the Gator infested VERY SMALL pond. Sigh. None of these issues have anything to do with kind Office Staff. ALL of this began with the aquisition of SR by Cove Properties.

I'm in the uk and cove have purchased… I'm in the uk and cove have purchased bunn leisure and what a total disgrace cove have treated caravan owners, hiking all prices out no refunds dueing covid but still stinging owners we did have over 1500 owners when cove took over, sadly over a 3rd have sold or been blocked by cove from selling. The sales staff have lied through the bottom of their butts have been very ignorant in not talking or awnsering any form of email,letters this company have caused a lot of heart break, many have had their homes for over 20 yrs........ THIS COMPANY IS A DISGRACE

Following our check-in on 31st Aug we… Following our check-in on 31st Aug we were disgusted to find the state the caravan was handed over to us. Old banana skins, tissue and food packets behind the sofa. Old plasters on the bedroom floor and in one of the double beds!!! The response from Bunn Leisure was that it was a bank holiday so not enough staff to handle the cleaning! Given the current covid situation this is far from acceptable. We are still waiting for a response to the issues raised.

Lot Rent 1500 a month Camelot East, Sarasota. This business has raised my lot rent to almost 1500 a month. When I expressed concern, I was told they could "raise it for no reason." I want to sell but there are currently 62 properties for sale within Camelot and Camelot East in Sarasota. They are barely selling (within the six months, online estimates show about five or six sold per Zillow & Realtor) I need my money back. I need out. But with 1,500 dollar a month lot rent for basically nothing in return, why would anyone want to buy here? Cove: lower the damn prices. You are pricing seniors out of their homes. So many of us need out. Why are you making it so difficult? Most of the staff is wonderful here, but the person running this place..shouldn't be in any type of customer oriented job.