All Cove wants is your money All Cove wants is your money. Since taking over the Willowbrook Park site they increased the pitch fee by £20 anr do not do much for the money. We were going to have security gates installed, it never happened. There is a brook running through the park and it is in a terrible state, they want the Residents to pay to have it cleared.

I'm in the uk and cove have purchased… I'm in the uk and cove have purchased bunn leisure and what a total disgrace cove have treated caravan owners, hiking all prices out no refunds dueing covid but still stinging owners we did have over 1500 owners when cove took over, sadly over a 3rd have sold or been blocked by cove from selling. The sales staff have lied through the bottom of their butts have been very ignorant in not talking or awnsering any form of email,letters this company have caused a lot of heart break, many have had their homes for over 20 yrs........ THIS COMPANY IS A DISGRACE

Frozen water lines My water lines froze last week when we had that cold cold weather. I called the Cove Park Office. The office sent someone out in that cold weather to help me out.Thank you to the office and they sent out men to help thaw the water lines

We are on our third manager in less… We are on our third manager in less than 2 years because Cove does not give them the tools or information and constantly changes their minds about what they are doing. We are getting fancy pavers, but have a clubhouse where you can fall through the floor and through the floor heating grates. We have inaccurate street signs - that took 2 years to get made after being promised. They put a fountain in a pond but can't keep it working.... while there are 4 streets in the community that flood when we get more than 2 inches of rain. Corporate comes to visit and smirks openly in the office to a visitor filling in an app that residents do not know what is coming (needless to say, that visitor did not complete the app!!). The maintenance man has often been drinking and cannot lift more than 30 pounds, but they keep him. Residents need to do their own trimming, but if they try to help each other, the office will not let the trimmings be picked up by the park because the resident herself (80 yrs old in a walker) did not place them on the curb and paid the neighbor $25 to do the trimming (making the kind neighbor a business!!- get a life!).

Following our check-in on 31st Aug we… Following our check-in on 31st Aug we were disgusted to find the state the caravan was handed over to us. Old banana skins, tissue and food packets behind the sofa. Old plasters on the bedroom floor and in one of the double beds!!! The response from Bunn Leisure was that it was a bank holiday so not enough staff to handle the cleaning! Given the current covid situation this is far from acceptable. We are still waiting for a response to the issues raised.