Steer clear!! Don't use AirBnB if you want to guarantee that your holiday is all sorted in advance! I have had two apartments cancelled on me. The first one after booking 7 months in advance and then all of a sudden it cancelled. I booked again, all confirmed and then after a month cancelled again!! Now due to a busy period everything fully booked. I will not waste my time with this lot again!!

Possible to force Airbnb and host to be correct From Gerard Braas Subject: Airbnb rental in Dubrovnik with host Vesna & Martin Apartment SunSet Dubrovnik+FREE PARKING & WIFI Within a few hours after my review has been posted, I received a message from Airbnb that the full €79,50 was going to be refund. Today, Aplil 30th 2024 in the early afternoon, the money was back on my creditcard account. Thanks for your help. The next steps for me are: look how to introduce a claim with the relevant authorities at the European Union. Then analizę how to start a class action against Airbnb Date of experience: April 03, 2024

Charged for damages to furniture already faulty My son spent an evening sitting in an old faux leather chair and to our surprise, when he got up, the finish had disintegrated like tissue paper, peeled beneath his rear end and fell to the floor. Despite my having explained to the host what had happened days before checking out, she decided to gouge me for payment. Airbnb decided to side with the host, demanding $400CAD for a chair worth about $150 new at Walmart. They’ve threatened to charge my card, which I’m unable to remove, and I’ve threatened to take them to court if they do, insisting that furniture, at the very least, should be able to be used as intended without it falling to pieces. I am unable to leave a poor review on the host site without running the risk of them giving me the same. This makes me question the validity of reviews in general. The whole ordeal has left a bad taste in my mouth, and I will never book through Airbnb again.

infested with bugs! I booked a villa in Spain for 4 weeks. When I arrived there the conditions of the villa was not great and I contacted the owner to do some adjustments. from there my problem started as I got some weird rash in my body. long story short after long investigation it turns out that, I bring with me Carpet beetles at home (they are some sort of bugs) and my home is infested with them now and my whole body is covered in rash from them. this has never been in my worst nightmares ! Plus it's super hard to get rid of them. So I will never book Airbnb again. at least hotels have some regular checkups and responsibility towards customers.

AirBNB hounded us for furniture damage we didn't cause My partner and I just spent 9 nights in Mexico City at an AirBNB in a very nice centrally located neighborhood. The design and all the household appliances were very modern and convenient. The water was clean and didn't impart any infectious microbes. At the time the city was having widespread water shortages and water cleanliness problems. It was a very enjoyable stay... except for one thing: there were two wicker folding chairs positioned near a small table in the kitchen. At the beginning of our stay we noticed one of the chairs had a back that was unattached at the bottom such that it was swinging. A couple of days later I realized that the chair was making a cracking sound when I sat on it, but it didn't feel wobbly. However, soon I noticed that there were small pieces of wicker on the floor. I took a closer look at the chair and it looked like someone had but their knee part way through the seat of the chair. It was clearly damaged. This was now near the end of our stay. I realized that I should have reported this damage at the beginning of our stay. I didn't put my knee through the chair. I didn't notice the extent of the damage earlier because of being distracted by being on an enjoyable vacation. Shortly after we moved out of the AirBNB, AirBNB asked us to pay about $200. My partner explained that the damage to the chair occurred before we arrived. The consequence was that AirBNB constantly hounded us for $$. And my partner clearly explained how the damage occurred before our stay to no avail. I will not book any further stays in AirBNB.