Company Reviews are a complete fix Writing on behalf of my other half, as he’s too nice to rate Airbnb. It seems like it’s a complete fix. They like to keep their Hosts looking like they are 5 Star, by either removing the lesser ratings or by hiding them. Please look at the number of reviews against counted/actual shown ones. Invariably the reviews do not add up.

Most excellent customer service from… Most excellent customer service from Airbnb Zagreb I believe (that's what it said on the phone call) I had an issue with (in my opinion) a mis-described property which was swiftly sorted to my satisfaction. Thanks for your help!

Possible to force Airbnb and host to be correct From Gerard Braas Subject: Airbnb rental in Dubrovnik with host Vesna & Martin Apartment SunSet Dubrovnik+FREE PARKING & WIFI Within a few hours after my review has been posted, I received a message from Airbnb that the full €79,50 was going to be refund. Today, Aplil 30th 2024 in the early afternoon, the money was back on my creditcard account. Thanks for your help. The next steps for me are: look how to introduce a claim with the relevant authorities at the European Union. Then analizę how to start a class action against Airbnb Date of experience: April 03, 2024

Verification an absolute nightmare I am a new user to Airbnb but I am unable to become a verified user and can't therefore make a booking. As someone who does not drive and therefore does not have a driving licence and as someone whose passport has expired I am unable to get verification. There is no other way to become verified ir would seem. I am cross that when trying to find a way to become verified Airbnb chat does not listen to the fact that I am in the UK and therefore do not have an identity card or biometric ID. I feel I am being discriminated against for not being a driver or an overseas traveller. They are unwilling to help me become verified by providing other of ID eg bank details, bills, taxation details etc Very inflexible !

Horrible service for hosts !! Horrible service for hosts !!! Within about 2 month pay-out not send! Airbnb not send $3900 of past reservations. I calling 2-3 times per week for nothing .Every time hey apologize for inconveniences and send messages to other department.Today I received message that they apologize again and started investigation on engineering department but cant even tel me when they will send money .Probably Airbnb get to bankruptcy???