Company Reviews are a complete fix Writing on behalf of my other half, as he’s too nice to rate Airbnb. It seems like it’s a complete fix. They like to keep their Hosts looking like they are 5 Star, by either removing the lesser ratings or by hiding them. Please look at the number of reviews against counted/actual shown ones. Invariably the reviews do not add up.

Run quickly and get a hotel instead My recent stay looked nothing like the photos. It was major trickery and the room wasn't even the same size, bedding, or room. There were old rough sheets on the beds. Not what I paid for. I shared photos with Airbnb and was told I could get a refund and leave. So I booked a hotel and left the next day. Airbnb didn't keep their word. They said they had to support the host who didn't want to give a refund. Thank goodness my credit card company saw the photos and communication with Airbnb and refunded me

allow scammers and not helpful I am in Costa rica for vacation I rented a room after check in I found that no electricity and water most of the time. I asked Airbnb for a refund but they are not helpful at all and ignored my request. Next rent was a scam host, it was not even room was a camps I couldn’t sleep because the noise and very dirty, the issue Airbnb allow the hosts to re-listing again so the host keep removing the listing after bad reviews. Totally scam! We should try something else than airbnb! They stand with hostess!!! Adam

Airbnb Site is Horrible The Airbnb site is a horrible user experience. Below are only a few examples. - Relevant rental properties don't always show up (I assume based on their own biased algorithm) - Locations are incorrectly stated and not within their stated radius. - Filters are misleading - "Beachfront" does not mean beach/water front. - Filters are not user friendly - I don't want to see pages of 8 bedroom houses when searching for 2 people. I assume they make it so difficult to funnel customers to their advantage. Can someone please come along and do it better.

Horrible service for hosts !! Horrible service for hosts !!! Within about 2 month pay-out not send! Airbnb not send $3900 of past reservations. I calling 2-3 times per week for nothing .Every time hey apologize for inconveniences and send messages to other department.Today I received message that they apologize again and started investigation on engineering department but cant even tel me when they will send money .Probably Airbnb get to bankruptcy???