You cannot rely on Airbnb reviews - stick to other boking sires! We recently had an awful experience with a property booked through Airbnb. In hindsight the hosts company IStay Liverpool are clearly running a scam offering properties they have no control then moving you on the day of the booking based on spurious grounds. There are numerous reviews to this effect but the way the Airbnb review system works no one can place a review to this effect unless the host allows it? What sort of review system is that - complete joke!

Horrible service for hosts !! Horrible service for hosts !!! Within about 2 month pay-out not send! Airbnb not send $3900 of past reservations. I calling 2-3 times per week for nothing .Every time hey apologize for inconveniences and send messages to other department.Today I received message that they apologize again and started investigation on engineering department but cant even tel me when they will send money .Probably Airbnb get to bankruptcy???

Steer clear!! Don't use AirBnB if you want to guarantee that your holiday is all sorted in advance! I have had two apartments cancelled on me. The first one after booking 7 months in advance and then all of a sudden it cancelled. I booked again, all confirmed and then after a month cancelled again!! Now due to a busy period everything fully booked. I will not waste my time with this lot again!!

Most excellent customer service from… Most excellent customer service from Airbnb Zagreb I believe (that's what it said on the phone call) I had an issue with (in my opinion) a mis-described property which was swiftly sorted to my satisfaction. Thanks for your help!

ABNB Tax Fraud ABNB is complicit in allowing hosts in Carrollton, Texas commit tax fraud by charging $10 per night, then adding $50 PER NIGHT in taxes instead of .60 cents (6% state STR tax rate). ABNB fails to disclose the actually conditions of this rental by allowing these hosts to create multiple hosts accounts everytime they get a bad review, while also allowing hosts to have the guests or fake accounts do 40 plus fake 5 star reviews. ABNB also allows these hosts to create fake hosts names for their listing so you really do not know the identity of these hosts. Not sure if I can share the link but search listings inder $15 in Carrollton, Texas to see over 30 listing of the same place with different hosts accounts and names for the same listings. These listings were discovered last summer and reported to ABNB numerous times since but ABNB does nothing to stop hundreds of guests being deceived.