It is impossible to correct an unfair… It is impossible to correct an unfair review on Airbnb. I have written to them to challenge a hosts review but they have simply not replied. Fortunately there are now competing services like Vrbo which I can switch to since they don't seem to value me as a customer

Steer clear!! Don't use AirBnB if you want to guarantee that your holiday is all sorted in advance! I have had two apartments cancelled on me. The first one after booking 7 months in advance and then all of a sudden it cancelled. I booked again, all confirmed and then after a month cancelled again!! Now due to a busy period everything fully booked. I will not waste my time with this lot again!!

Most excellent customer service from… Most excellent customer service from Airbnb Zagreb I believe (that's what it said on the phone call) I had an issue with (in my opinion) a mis-described property which was swiftly sorted to my satisfaction. Thanks for your help!

Please do not use Airbnb if you're… Please do not use Airbnb if you're planning to travel next month or later. Because if you get sick or the plane delay or you change your mind... the house owners will keep half of your money. Just get a hotel or condo or use Airbnb when you're there at your destination.

ABNB Tax Fraud ABNB is complicit in allowing hosts in Carrollton, Texas commit tax fraud by charging $10 per night, then adding $50 PER NIGHT in taxes instead of .60 cents (6% state STR tax rate). ABNB fails to disclose the actually conditions of this rental by allowing these hosts to create multiple hosts accounts everytime they get a bad review, while also allowing hosts to have the guests or fake accounts do 40 plus fake 5 star reviews. ABNB also allows these hosts to create fake hosts names for their listing so you really do not know the identity of these hosts. Not sure if I can share the link but search listings inder $15 in Carrollton, Texas to see over 30 listing of the same place with different hosts accounts and names for the same listings. These listings were discovered last summer and reported to ABNB numerous times since but ABNB does nothing to stop hundreds of guests being deceived.