It is impossible to correct an unfair… It is impossible to correct an unfair review on Airbnb. I have written to them to challenge a hosts review but they have simply not replied. Fortunately there are now competing services like Vrbo which I can switch to since they don't seem to value me as a customer

Possible to force Airbnb and host to be correct From Gerard Braas Subject: Airbnb rental in Dubrovnik with host Vesna & Martin Apartment SunSet Dubrovnik+FREE PARKING & WIFI Within a few hours after my review has been posted, I received a message from Airbnb that the full €79,50 was going to be refund. Today, Aplil 30th 2024 in the early afternoon, the money was back on my creditcard account. Thanks for your help. The next steps for me are: look how to introduce a claim with the relevant authorities at the European Union. Then analizę how to start a class action against Airbnb Date of experience: April 03, 2024

allow scammers and not helpful I am in Costa rica for vacation I rented a room after check in I found that no electricity and water most of the time. I asked Airbnb for a refund but they are not helpful at all and ignored my request. Next rent was a scam host, it was not even room was a camps I couldn’t sleep because the noise and very dirty, the issue Airbnb allow the hosts to re-listing again so the host keep removing the listing after bad reviews. Totally scam! We should try something else than airbnb! They stand with hostess!!! Adam

Company Reviews are a complete fix Writing on behalf of my other half, as he’s too nice to rate Airbnb. It seems like it’s a complete fix. They like to keep their Hosts looking like they are 5 Star, by either removing the lesser ratings or by hiding them. Please look at the number of reviews against counted/actual shown ones. Invariably the reviews do not add up.

Biased handling of conflicts between guests and owners The customer service representative called Earl removed my rating of a property whose owner yelled at me and threatened to "throw my ass out" of the property. If a guest is abused, they silence him for speaking up.