Hew Wall
GBBlink camera was installed inside the… Blink camera was installed inside the property, with a note saying it was recording images. This violates air bnb policy, but because the host had noted (incorrectly, as they listed under 'exterior camera') the camera on their listing, air bnb kept closing my case. They even quoted their own policy at me, which proved they were in the wrong. Total invasion of privacy, but what's worse is that air bnb didn't even listen to me, just closed the case multiple times. A joke to have policies you don't follow, and do nothing about when violated.
Jake Serger
GBABNB Tax Fraud ABNB is complicit in allowing hosts in Carrollton, Texas commit tax fraud by charging $10 per night, then adding $50 PER NIGHT in taxes instead of .60 cents (6% state STR tax rate). ABNB fails to disclose the actually conditions of this rental by allowing these hosts to create multiple hosts accounts everytime they get a bad review, while also allowing hosts to have the guests or fake accounts do 40 plus fake 5 star reviews. ABNB also allows these hosts to create fake hosts names for their listing so you really do not know the identity of these hosts. Not sure if I can share the link but search listings inder $15 in Carrollton, Texas to see over 30 listing of the same place with different hosts accounts and names for the same listings. These listings were discovered last summer and reported to ABNB numerous times since but ABNB does nothing to stop hundreds of guests being deceived.
Nick JAMES
GBMost excellent customer service from… Most excellent customer service from Airbnb Zagreb I believe (that's what it said on the phone call) I had an issue with (in my opinion) a mis-described property which was swiftly sorted to my satisfaction. Thanks for your help!
Matek I. Gyorstalpaló
HUBiased handling of conflicts between guests and owners The customer service representative called Earl removed my rating of a property whose owner yelled at me and threatened to "throw my ass out" of the property. If a guest is abused, they silence him for speaking up.
Gary Edwards
SEYou cannot rely on Airbnb reviews - stick to other boking sires! We recently had an awful experience with a property booked through Airbnb. In hindsight the hosts company IStay Liverpool are clearly running a scam offering properties they have no control then moving you on the day of the booking based on spurious grounds. There are numerous reviews to this effect but the way the Airbnb review system works no one can place a review to this effect unless the host allows it? What sort of review system is that - complete joke!