infested with bugs! I booked a villa in Spain for 4 weeks. When I arrived there the conditions of the villa was not great and I contacted the owner to do some adjustments. from there my problem started as I got some weird rash in my body. long story short after long investigation it turns out that, I bring with me Carpet beetles at home (they are some sort of bugs) and my home is infested with them now and my whole body is covered in rash from them. this has never been in my worst nightmares ! Plus it's super hard to get rid of them. So I will never book Airbnb again. at least hotels have some regular checkups and responsibility towards customers.

Please do not use Airbnb if you're… Please do not use Airbnb if you're planning to travel next month or later. Because if you get sick or the plane delay or you change your mind... the house owners will keep half of your money. Just get a hotel or condo or use Airbnb when you're there at your destination.

Biased handling of conflicts between guests and owners The customer service representative called Earl removed my rating of a property whose owner yelled at me and threatened to "throw my ass out" of the property. If a guest is abused, they silence him for speaking up.

Unaware that I had to be over 18 to… Unaware that I had to be over 18 to make am airbnb account, I made a reservation. Airbnb charged me then deleted my account despite being under-age and unable to make a reservation.. how does that work?? Then a refund is issued in 15 days!!! That's half a month. What is this?. Don't charge me in the first place

Horrible service for hosts !! Horrible service for hosts !!! Within about 2 month pay-out not send! Airbnb not send $3900 of past reservations. I calling 2-3 times per week for nothing .Every time hey apologize for inconveniences and send messages to other department.Today I received message that they apologize again and started investigation on engineering department but cant even tel me when they will send money .Probably Airbnb get to bankruptcy???