Sherry Cannedy
GBWe rented a villa on Amalfi Coast We rented a villa on Amalfi Coast, Italy for two weeks. The day before our departure (group of 29) we received an email from RentVillas.com, and a series of total lies began (rentvillas said the owners of the villa would lock us out and we would not get possession of the villa if we didn’t work with them to help remedy a situation that had developed (through no fault of ours). A series of conversations with rentvilllas and our credit card company ensued, and we had to jump through hoops to gain access, even going through the credit card company that we had used for the deposit. We became good friends with the owner (whose daughter was the property manager,) and she told us they had not been contacted from anyone with rentvillas! When we returned home, we found that they had finagled our credit card company to “chargeback” our deposit of over $14,000, then our credit card company wouldn’t reverse the charge because it was over the time limit for us to file for a refund! Rentvillas.com totally cheated us out of that hard-earned money ! They are total crooks, even lying about the Italian middle man saying the owners of the villa would not allow us access to the property even though we had paid for the two weeks in full! Whatever you do, don’t do business with this company!!! They are unscrupulous crooks who are cheating their customers out of tons of money. We tried fighting this as hard as we could but our credit card company would not help us so we had to “eat” the $14,000.
Leslie Morrone
GBThis was our first trip to France and we could not have done it (perfectly) without Rentvillas This was our first trip to France and RentVillas went above and beyond to ensure a fabulous vacation. I asked questions outside of our rental and Krista put me in touch with tour groups and others to complete our experience in France. Their web-site and "suitcase" enabled me to see, confirm and print any and all documents regarding payments, timing, house details, etc. Kudos to Rentvillas. We will definitely use them again!
Janet Donegan
CAAwesome time in Tuscany Six of us women from Canada had an absolutely wonderful time at our villa in Tuscany. Alessandro was an awesome chef and prepared us a wonderful meal. The villa was beautiful and so welcome to come home to after a day of excursions. Highly recommend Poggio Antico villa and the truffle experience, wine tour, and cooking classes. Renata gave some us some tips on touring Florence and the local area. Have put it on our have to go back again!!!
Maria
GBOver 30 days & unable to contact via… Over 30 days & unable to contact via phone , webpage & email . In dispute with major credit card company - have to wait a few more weeks before credit goes from provisional to permanent . $$$$
Doris
GBExceptional villa for so many reasons Exceptional villa for so many reasons! Villa is beautiful, spotlessly clean and so comfortable. The grounds, directly on the lake, are impeccable, hot tub, pool, gardens, shade, sun..perfect any time of day or night. An added plus is the wine cooler to which we had access, so convenient just settle up when you're ready to leave. The house manager went out of his way to be helpful in the villa and also with touring suggestions. The meal-in dinner was perfect. Our grandson has serious food allergies, Diane and Andrea cooked a wonderful meal especially for him. A WEEK WAS NOT ENOUGH, CANT WAIT TO VISIT VILLA COMASCA AGAIN!