Sherry Cannedy
GBWe rented a villa on Amalfi Coast We rented a villa on Amalfi Coast, Italy for two weeks. The day before our departure (group of 29) we received an email from RentVillas.com, and a series of total lies began (rentvillas said the owners of the villa would lock us out and we would not get possession of the villa if we didn’t work with them to help remedy a situation that had developed (through no fault of ours). A series of conversations with rentvilllas and our credit card company ensued, and we had to jump through hoops to gain access, even going through the credit card company that we had used for the deposit. We became good friends with the owner (whose daughter was the property manager,) and she told us they had not been contacted from anyone with rentvillas! When we returned home, we found that they had finagled our credit card company to “chargeback” our deposit of over $14,000, then our credit card company wouldn’t reverse the charge because it was over the time limit for us to file for a refund! Rentvillas.com totally cheated us out of that hard-earned money ! They are total crooks, even lying about the Italian middle man saying the owners of the villa would not allow us access to the property even though we had paid for the two weeks in full! Whatever you do, don’t do business with this company!!! They are unscrupulous crooks who are cheating their customers out of tons of money. We tried fighting this as hard as we could but our credit card company would not help us so we had to “eat” the $14,000.
Terri
GBThe villa was absolutely charming The villa was absolutely charming. It has been beautifully restored with up to date appliances and furnishings, while maintaining an old world charm. It was maintained in spotless condition. The location is ideal - a few steps from the Campo and settled amongst lovely shops. The next time we visit Siena I can't imagine staying anywhere else.
Doris
GBExceptional villa for so many reasons Exceptional villa for so many reasons! Villa is beautiful, spotlessly clean and so comfortable. The grounds, directly on the lake, are impeccable, hot tub, pool, gardens, shade, sun..perfect any time of day or night. An added plus is the wine cooler to which we had access, so convenient just settle up when you're ready to leave. The house manager went out of his way to be helpful in the villa and also with touring suggestions. The meal-in dinner was perfect. Our grandson has serious food allergies, Diane and Andrea cooked a wonderful meal especially for him. A WEEK WAS NOT ENOUGH, CANT WAIT TO VISIT VILLA COMASCA AGAIN!
Eric O.
GBWe rented a villa in Italy We rented a villa in Italy. After paying in full, we were told the villa owner came under financial difficulties and the villa was sold. They offered to refund our money, I accepted that offer and have been ghosted by the numerous employees we have attempted to contact since. After the last "I'll check in with accounting on your refund"...not a word. All of this, of course, i have in writing in an email chain.
Leslie Morrone
GBThis was our first trip to France and we could not have done it (perfectly) without Rentvillas This was our first trip to France and RentVillas went above and beyond to ensure a fabulous vacation. I asked questions outside of our rental and Krista put me in touch with tour groups and others to complete our experience in France. Their web-site and "suitcase" enabled me to see, confirm and print any and all documents regarding payments, timing, house details, etc. Kudos to Rentvillas. We will definitely use them again!