I wouldn’t even give this company 1… I wouldn’t even give this company 1 star! A 50% deposit (9K) was paid in April of 2022 for a villa rental on lake como Italy next august and yet is available on VRBO. Not one phone call or email has been returned since April except from my travel advisor who advised me to dispute charge with my cc company asap. Do not trust or do business with this company please!!!!!!

Taken our money & now 2 weeks before we… Taken our money & now 2 weeks before we are due to fly in, they are ghosting us. Cannot recommend

My friends and I have been planning for… My friends and I have been planning for our 50th celebration at a villa in the Amalfi Coast, then Covid hit. We had already paid the majority of our fee but couldn't make the trip. We felt that rentvillas was more amenable toward the villa owner than our party. Needless to say, we are out over $6000 and no trip. We were told that the villa owner would only reschedule our dates for an additional (almost) $3000 for the same timeframe in 2023. We are extremely disappointed w/ both the villa owner & Rentvillas. Therefore, we cannot in good conscience recommend Rentvillas to any other party. It is a sad state.

We rented a villa in Italy We rented a villa in Italy. After paying in full, we were told the villa owner came under financial difficulties and the villa was sold. They offered to refund our money, I accepted that offer and have been ghosted by the numerous employees we have attempted to contact since. After the last "I'll check in with accounting on your refund"...not a word. All of this, of course, i have in writing in an email chain.

Rentvillas.com Ripoff -- Don't Rent Through This Company! I'd give Rentvillas.com minus 5 stars if I could. This California-based company is a total ripoff. In December 2019, we booked a villa in Tuscany for a week for this past September of 2020. When Covid hit we were hopeful that by September things would pass and it would be okay to travel to Italy, but of course that didn't happen. The E.U. and Italy as a part of it, prohibited travel from the U.S. in late June. We asked for a full refund as we couldn't travel. RentVillas first said that "our money was already spent" -- one of the most ridiculous comments I've ever heard in such a situation. Then they tried to offer us a voucher, which we refused, and then tried offering us just 40% of our rental fee as a refund, saying this was their cancellation policy. However, WE didn't cancel, we were prohibited from traveling to Italy. This was totally outrageous and unacceptable and contrary to their refund policy, which states: "RENTVILLAS.COM is unable to honor your booking, for reasons outside of its control, including without limitation as a result of weather or other acts of god, labor disputes, or other force majeure events, or as a result of actions taken by the owner of the property, RENTVILLAS.COM will use its best commercial efforts to locate a like property at a similar price. If we are unable to locate a substitute property acceptable to you, RENTVILLAS.COM will refund any amounts actually paid by you to RENTVILLAS.COM." Their policy says they'll refund "ANY AMOUNTS ACTUALLY PAID" not 40%. Basically, RentVillas.com was trying to perpetrate a fraud, and contrary to their own policies by keeping 60% of our money paid to them. RentVillas.com is one of the worst travel companies I've ever dealt with. I would NEVER consider using them again.They require you pay upfront and then won't even honor their own policies. We eventually got our money back after disputing the charge on our credit card, but it wasn't an easy process. Again, NEVER consider using this company. They are a total ripoff.