Friendly and courteous. John Hall's Grand Slam Alaska Tour is first class in every aspect. Excellent and clean accommodations, outstanding meals, knowledgeable and enjoyable guides/coach driver. Presented some of the most beautiful scenery in Alaska. Itinerary and timetable were followed. Customer service was always friendly and helpful before, during and after the trip.

Very good personal attention Very good personal attention, such as airport pickup. Food choices generally good, but service, food, and rooms poor at Backcountry Lodge. Two hours for dinner - mostly involved waiting for next course and entries were poor. Several days were overall wasted. No need for two days at Backcountry lodge. Talkeetna was a waste as all of group was back at Lodge within two hours. Two cruises basically over the same body of water was a waste of time. Two days in Cordova not needed, especially when accommodations were poor. The unexpected plane ride over the glaciers was trip highlight. We had been to Alaska before and expected a great trip. Very disappointed. Tour manager Jeremy Riddle was very good and personable.

What a great travel experience What a great travel experience. Our nine days on land and eight days on ship were well organized and offered a wide variety of activities. We were particularly impressed by Jeremy Riddle, our tour guide. His enthusiasm and extensive knowledge of the state made this one of our most memorable trips.

I will recommend them to anyone. I have been to Alaska 6 times now (with John Hall’s Alaska), I have been to Alaska for every season. There’s something awesome every time I go there. The accommodations are top notch, the food is superb, and the tour guides are very knowledgeable, courteous, and accommodating to anyone with disabilities. And the wildlife and marine animals that you see up close (moose, bears, Dall sheep, harbor seals, humpback whales, just to name a few. You can never go wrong with John Hall’s Alaska.

National Parks Tour Overall the tour was very good. Dealing with John Hall's Alaska was very simple and easy. They were always very helpful and got back to us on a very timely basis. The only thing was their timing about updating us about their covid protocols, it should had been done prior to meet & greet dinner. This was disappointing because my wife got covid during our vacation. Again the tour was very good and our tour director was excellent.