John and Cheryl Haggstrom
GBDeeper Africa was a full service provider. Deeper Africa was a full service provider and handled all the details. Meaning, they we able to handle any needs or desires we presented to them. They were proactive and followed through on all commitments. Staff were knowledgeable and responsive. And, there were added value benefits like gifts and even a personalized lunch meeting to prepare us for the trip.
Sunset Carolyn
ITIf you want an exceptional African safari experience then book with Deeper Africace An African safari is the dream trip for many of us - but with so many choices (e.g. where in Africa? What time of year?) it can be overwhelming. Deeper Africa has won numerous prestigious awards throughout the years, and I now know why. They made planning and trip preparation easy, and their guides were phenomenal. Deeper Africa made our dream become a reality. Karen and her team help guide you through the decision process with an overview of the African continent and the types of wildlife one can expect to encounter in each country, as well as the various lodging options and level of service and pricing. After you have booked, the team helps you prepare for your trip with visa and flight assistance, and lots of detailed information on what you will need to bring - and to answer any questions you might have -no matter how many times you ask. It's when that big day finally arrives, that you find out that this company really knows how to deliver an exceptional experience. We were met at the airport by in-country staff and our guides (for our large group of 11, we had 2 guides). Everyone in our group was so impressed with their knowledge and experience, showing and teaching us about Africa, sussing out those animals who didn't want to be seen, and making each day special. Tears were shed when it came time to say good-bye and head home. And no worries, the office staff (in-country and back in the US) are available should problems arise during your trip. We had one very small misunderstanding when we checked in at one lodge on a Saturday night local time, but a text/email to Karen and everything was sorted within the hour from 9 time zones away on a weekend! If we get another chance to go to Africa, we will certainly be calling Deeper Africa once again. Thank you Karen - one and all!
Alan Higbie
GBCan't imagine how it could have been better. Deeper Africa handled everything from start to finish. Totally experienced and professional operation. It was nice to be briefed on the details before we left - such that there was only adventure and awe - but without unnecessary drama. Can't imagine how it could have been better. Wherever we went in Tanzania with their guide, Ammy Nnko, we could tell he was highly respected by everyone we encountered. We so much appreciate him sharing his world with us.
Allyse Anderson
GBKenya - Great trip, but difficult to set up It was difficult to speak with a knowledgeable person when setting up the trip. The person who answered the phone could rarely answer our questions. Also, we did not think that having the same guide drive us around for two weeks optimized our experience. We missed out on having the diversity of guide expertise that we would have had by using the guides at each camp.
Beth Klein
GBThis company has incredible integrity This company has incredible integrity. What they said they would do, they did. Communication is excellent. Every call was answered promptly and all conference calls and zooms took place on time and the staff was fully prepared. These are connected and knowledgeable experts. They know the flights, hotel, dining and experiential options with deep detail. They know which operators are safe, excellent, and ethical. They care. They listened to all of my ideas. And went above and beyond to complete a schedule that would work with all of the details carefully planned. They have hearts. My journey involved two weeks of remote humanitarian work. They want people to connect and good things to be built. They support folks like me who want to help others. This is an exceptional company.