Great website format The fact that everything was broken out and you compared side by side, so you knew what you were selecting. Obvious information about adding on additional protection without feeling like you were being misdirected to spend more money. The fact that they will review the information and find better prices for you as an additional service was new to me, but I think it's a great feature to add for 20 dollars.

Best service Best service - limited upselling, tickets issued without any issues in few minutes. I had to reschedule and they took my request for such a short window to advance my tickets and worked with me. Best service. Will use their service for future travels.

Reliable… I have booked on Oojo several times with no issues. Granted, I’ve never had to cancel a flight, but they’ve always helped me with whatever I’ve had issues with— including finding alternate flights if I wanted to change my return date.

Worse experience with unprofessional… Worse experience with unprofessional staff. I was transferred to 4 different people and I was told that I have to contact airline directly and they can’t do anything about it even though I paid extra $200 for Insurance in case my flight gets cancelled or delayed. Very unprofessional and non serious staff. I would totally not recommend it and will rather suggest to book ticket directly with airline. Because these people are a scam. Only book with these people if you want to pay extra money for worse service.

Fast booking Fast booking, lowest price. Assuming nothing is cancelled o rescheduled, which is usually when problems occur, we should be good to go. Otherwise I will come back for another review.