We were impressed They were fast, answered questions in a timely manner, were helpful, and less expensive than the service we had used before

The Chinese consulate in NY made a… The Chinese consulate in NY made a mistake on our VISA. We had to reapply, something which normally does not happen. Got it taken care of within 10 days without incurring any additional cost

People helpful, downloading program had problems I received my visa much more quickly than I was told it would take which was great. And the people that I contacted were helpful. I can't give five stars because there was a computer to computer glitch which resulted in my receiving the link to start the application 5 days later than I was promised, and it is only because I followed up that I received it at all. There were also issues with downloading documents - the program was insisting that I download documents for a non-existent minor (I was travelling alone) and would not let me submit without those until I contacted you again and the person I spoke to overrode the system in order for the application to proceed. So, in other words, people were helpful, the program to download info was not.

Fast, efficient and friendly service. We were intimidated by the process of obtaining Visas for the People's Republic of China, but your company made the experience much easier with far less anxiety on our part. Each time we called or contacted the Chicago office, the staff were courteous, patient and they kindly explained what we needed to do next. We are especially grateful to Ebony and Melissa who efficiently and patiently dealt with our questions. Our Visas arrived as promised and on time. This was our second experience with your company and it will not be the last. Thank you.

Jane Rantung your representative was… Jane Rantung your representative was very helpful, responsive, and courteous, and your service was fast in getting our visas