Barbara Twiner
CAMadeira tour It was disappointing that our 2nd flight was canceled The passengers were offered a lunch credit but not in English There was a lot of confusion/lack of organization in rebooking. An employee took us over and said that she would help us but kept getting distracted. Finally we got into another lineup .The 2 night hotel stay in San Miguel was very good with meals included. Noone from tour company contacted us (via e mail) to let us know about the revised transfers/hotel arrangements The included tours were good value
Gloria Currie
CAGreat Service Filipa was an excellent agent and arranged a trip which included all of our requests. She was patient with my slow computer skills and listened to what we wanted. She pulled it all together ad we are very happy with our upcoming holiday in beautiful Portugal and Spain.
Betsy
CAThe planning stage of my trip has been… The planning stage of my trip has been so smooth with the excellent customer service from the team at Portugal Getaways! They are quick to respond to any questions and they are eager to make your trip as you wish! Looking forwad to my trip
Kari P
CAExcellent company Excellent company! Emails were immediately responded to despite the time difference. Agent Ana went out of her way to accommodate requests and was very patient with the numerous questions my clients had. I would not hesitate to recommend this company. Their knowledge of the area and options for hotels/tours/transportation has made this a great experience.
Raymonde Mcdonald
CACall was answered by a very friendly… Call was answered by a very friendly and professional person. She booked my trip in no time and invited me to contact her for any future questions or concerns. She made me feel important and was totally dedicated to my business. Thank you very much!!