Monica is an all star Monica is an all star! She was friendly, focused on finding all possible solutions to find us the best deal not only in terms of cost but outgoing city of origin, time/date of departures. She is the definition of excellence in customer service. She is why we will make you our first option when finding flights in the future. THANK YOU MONICA

very happy with service This was our first time working with Budget Elite Travel agency. Our agent Kai was very professional, polite and listen to our needs. Within one hour he presented us with 3 options and one of the options was just perfect for our trip. it was a smooth transaction and now we are just waiting for our trip. We would highly recommend the service. We used other travel services before but this one so far was a best experience we had.

I had couple of travel needs to Europe… I had couple of travel needs to Europe to meet family and vacation. I contacted Budgetelitetravel for booking tickets, with stringebnt budget and requirements. Andrea Diaz, travel adviser worked closely with me with meticulous planning of the flights. She negoitiated a better deal compared my on line site searches and other travel agent I worked with. She worked patiently through few issues and road bumps. Every detail has been carefully considered to ensure a seamless and enjoyable journey. She dis a very good follow up and timely advice. I look forward to their assistance, with all future travel need. Good prompt service, great follow up and timely adice and recommendations.

My advisor Kian very helpful My advisor Kian is very helpful and will go above and beyond to help in any way he can! He worked diligently to find different routing to help me with my travel needs ! He stayed up at night due to time difference to ensure that my needs were being met! Kian is really thorough and amazing ! He always follows up with any questions and will continue to be an advocate for you ! Great person !

Customer service was lacking Customer service was lacking. Would not reply to my emails or voice mails. I had to continue to try and get a hold of someone to talk to. The person that finally helped me was definitely not very friendly or very helpful! Yes, we got the problem solved but not a good experience at all!!