Amy P.
GBThe Spanish escape was excellent The Spanish escape was excellent. Loved all the places we visited and our tour director, Benjamin, made it so much fun while also being informative. We lucked up with excellent weather which made all the sightseeing easier. Will definitely use Globus again.
DEBORAH
GBOur tour director Our tour director, Christine was absolutely fabulous. She was extremely knowledgeable, enthusiastic, kind, friendly, and went above and beyond to accommodate everyone. Christine really tried to get to know everyone on the tour, their likes and needs. She frequently shared her own personal experiences. It is obvious that she really enjoys her job and also enjoys working with people. The tour took us to fabulous places and the hotels were located in central areas, allowing us to walk to many points of interest.
PAT
CAALL SHOULD BE AWARE THAT THE COMPANY DOESNT WANT TO HEAR FROM YOU ALL SHOULD BE AWARE THAT THE COMPANY HAS A POLICY OF RETURNING ALL MAIL SENT TO THE COMPANY WITHOUT OPENING IT. WE HAD A SITUATION IN TRYING TO PAY FOR OUR TRIP AND AFTER A LOT OF EFFORT WE FINALLY WERE ABLE TO PAY. THE ISSUE WAS THAT THE COMPANY CANT PROCESS CREDIT CARD PAYMENTS OF GREATER THAN $20K- HOWEVER THE CLERK DIDNT KNOW THE RULE SO MUCH TIME WASTED ON OUR PART. THUS I WROTE A POSITIVE NOTE TO SCOTT NESBIT THE CEO ONLY TO HAVE IT RETURNED AND THUS i FOLLOWED UP AND AFTER 3 CHAT EMAILS I LEARNED THAT IT IS COMPANY POLICY NOT TO EVEN OPEN LETTERS- JUST SEND THEM BACK UNOPENED!! IF ONLY THEY WOULD PUT A STATEMENT ON THEIR WEBSITE TO THE EFFECT " PLEASE NOTE WE DONT WANT TO HEAR FROM ANY CUSTOMERS WITH REGARD TO COMPLAINTS OR SUGGESTIONS = SO DONT WASTE YOUR TIME CONTACTING US "
Ember Tremain
GBGlobus provided the most amazing service Globus were absolutely brilliant! Even when things didn’t go to plan (went from two of us travelling to just one) they were really helpful at every step of the way. Whilst on holiday I was given contact details for a local travel company who could help with anything I needed, which was vital in helping me feel safe travelling alone. Their app is amazing, with a day by day guide, as long as other really useful features like temperature, currency exchange, helpful phrases etc. I highly recommend this company and I plan to use them again in the future!
Terri
GBThis was my second Globus tour This was my second Globus tour. Michael the tour guide was very knowledgeable, personable and helpful as well as Barry the coach driver, they were both great! Definitely enjoyed this trip. The price was excellent I checked out several tour companies and Globus had the best deals. Booked another trip in November to Ireland. I would definitely recommend Globus Tours.