Ann Z Ann Z. was excellent. She was very patient and helped us with our purchase and seat selection. This company should be very grateful to have such a great employee like her. I can now see why this company has such a high rating and customer satisfaction. I plan to use them for all our business class airfare in the future.

Quick response really impressed me! As a first time user of this company, I was uncertain what to expect. To my delight my agent, Ian, communicated promptly and in a quite comprehensive manner. He did not take long to finalize an ideal itinerary. Additionally, he went the extra mile to secure good seats and even the meal selections for me and my wife. It was like the “old days” when I traveled frequently and had a trusted travel agent.

Dedicated to Serve I really appreciated the emails that provided me several flight options and the pricing was very competitive. Unfortunately the travel times did not suit my needs and I was able to find flights that better matched my plans. When the agent (Ian) called to follow-up a few days later, I told him what I had found. He asked for a quick moment to see if he could do better and he not only found me a direct flight but saved me several hundreds of dollars over the best fares I could find elsewhere.

In viewing fares for my travel to… In viewing fares for my travel to Italy, you never mentioned that you charge an extra $600 as your fee. When added, the total amount was no better than other regular booking sites. So why bother with buying from you.

Good personal service Good service from the consultant to meet the itinerary needs. Good follow up when required. Payment confirmation requirements a bit of a nuisance to confirm OS credit card veracity.