Cecilia Varendh Mansson
GBI would recommend anyone who needs help… I would recommend anyone who needs help in booking a business or 1st class ticket to work with BusinessClassFares. I had the honour to be guided and helped by Ian Novak. Ian contacted me 30 minutes after I submitted a request online, he immediately found ticket options (cheaper than what I had found), he was responsive to my questions, and when out ticket was double booked, he called and informed me about the situation. Ian even called to the ticket office at IAD airport to resolve the issue. Getting assistance from Ian and service from BusinessClassFares was simply a great experience.
don buswell-charkow
GBMark Hamilton is the Best! We contacted Mark Hamilton at BusinessClassFares for our trip to Namibia in April, 2024. WE were comparing his quotes with AMEX travel, and a travel company. Mark just wouldn't give up until he got our business. By that, I mean, he kept working it and working it. He finally won us over by coming up with an itinerary that saved us 10 hours, with one less connection and much shorter layovers. The other itineraries we were getting had us doing a 12 hour layover in Frankfurt. We ended up spending a few hundred dollars more, but we were happy to do that as we were able to spend one more night in our bed at home, rather than leaving a whole day earlier. No one else took the time to research every single itinerary. I should note that Mark came up with some similar itineraries as everyone else initially, but when I told him those weren't acceptable, he just kept at it until he found something that changed our minds.
Maricel
GBI opted to get my tickets thru Business… I opted to get my tickets thru Business Class Fares because of Ian Novak. He helped me with my last minute purchase and made it as stress free as possible. I would recommend Ian as he is very thorough and patient in finding the best itinerary and airlines for my flight.
Barnett Cline
GBQuick response really impressed me! As a first time user of this company, I was uncertain what to expect. To my delight my agent, Ian, communicated promptly and in a quite comprehensive manner. He did not take long to finalize an ideal itinerary. Additionally, he went the extra mile to secure good seats and even the meal selections for me and my wife. It was like the “old days” when I traveled frequently and had a trusted travel agent.
Steven D
GBMark couldn't have this process any… Mark couldn't have this process any easier. His patience and attention to detail were very much appreciated. I strongly recommend them for any air travel needs.