Unprofessional service Unprofessional service, ticket was purchased via Uplift but they charge my CC the full price. Customer service is useless. WILL NEVER USE THIS SITE AGAIN!

Had to pay twice for bags. Booked a ticket and paid for a checked bag. Arrived at airport to be told it wasn’t on their system and my receipt meant nothing. Spoke to a CFF rep and was told to buy more bags, send receipts and if he refunded. Being foreign I had massive problems paying in person and had to pay to change things. Still waiting to see if I am going to be refunded after paying for bags twice (both ways) and to change things (both ways).

I want to bring to your attention your…Lizette I want to bring to your attention your agent Lizette. My travel companion and I made airline reservations with Lizette to travel from Houston, TX to Singapore and Hong Kong, returning back to TX. We are senior citizens and Lizette went above and beyond to accommodate our needs. She was professional, knowledgeable, courteous, very friendly and above all, she was very, very patient. Lizette is truly an asset to your organization and would be to any organization. Lizette will definitely be my go to person for travel.

Amazing and helpful Denzel!! Definitely your representative! Denzel exemplified the best that any company may wish for: professionalism, expertise and, more importantly, the willingness and readiness to go that extra mile for your customer and help with my need!! We didn't see our son in more then 6 months and were so much looking forward to this trip to LA! But my mother took a fall and I had to stay with her! Even though my request and unfortunately inability to travel due my 93 years old mom fall, came less than 24 hours before departure - he did his best and got a partial refund for me!

It was an easy experience It was an easy experience. The site gave me the option right away because I have already my plan. Nothing hard.